Receptionist

NeuroPsychiatric Hospitals•Phoenix, AZ

About The Position

Phoenix Medical Psychiatric Hospital is seeking a full-time Receptionist to support its patient care team. The role supports patient registration and hospital communications while welcoming patients and visitors. NPH prioritizes clinical excellence and exceptional compliance performance. The receptionist is expected to demonstrate the organization’s values of integrity, compassion, respect, diversity, teamwork, excellence, and innovation in work activities and interactions.

Requirements

High school diploma or GED required; two years of directly related work experience may be considered in lieu of a diploma.
Basic Life Support (BLS) and Handle with Care (HWC) certifications are required and must be obtained during orientation.
Demonstrable customer service and communication skills.

Nice To Haves

High school diploma is preferred when handling sensitive information and interacting with patients in a healthcare setting.
At least one year of prior administrative or medical office experience is highly preferred, including hospital registration and insurance experience.
Clerical and switchboard experience preferred.
Familiarity with front-office responsibilities and documentation preferred.

Responsibilities

Gather registration information and register all patients arriving at the hospital.
Relay incoming and outgoing telephone calls and operate the public address or paging system as requested.
Greet visitors and patients and provide directions as needed.
Demonstrate NPH’s values of integrity, compassion, respect, diversity, teamwork, excellence, and innovation in work activities and interactions.