Receptionist VHS Homecare-FT

Hackensack Meridian Health•Woodland Park, NJ

About The Position

Visiting Health Services of New Jersey (VHSNJ), a partnership between Hackensack Meridian Health and St. Joseph's Health, provides home health care and hospice services to patients and families in Passaic, Bergen, and parts of Morris counties. The Receptionist provides telephone, mail, and clerical support to the office and assists customers, visitors, and patients with general information and directions. The position also handles mail, physician orders, faxes, lab reports, and other administrative tasks. The role requires flexibility with responsibilities and adherence to HMH organizational competencies and standards of behavior.

Requirements

High school diploma, GED, and/or GED-equivalent program.
One to two years of receptionist or related healthcare experience.
Good customer service skills.
Ability to lift at least 10 pounds, push and pull at least 10 pounds, and stand at least two hours per day.

Responsibilities

Provide basic telephone, mail, and clerical support to the office.
Assist and guide customers who need general information.
Answer phones promptly and courteously; take accurate, complete messages, obtain appropriate information, and relay messages to the appropriate person.
Assist, guide, and direct visitors and patients by ascertaining the nature of their business and directing them to the appropriate person.
Sort and distribute mail accurately each day.
Maintain incoming and mailing of physician orders.
Photocopy and distribute materials, correspondence, and reports as requested.
Log faxes in the appropriate lab book and verify receipt of lab reports.
Fax blood work and lab materials daily and ensure log books are accurate and complete.
Perform other duties and projects as assigned.
Demonstrate flexibility with job responsibilities in all areas.
Adhere to HMH organizational competencies and standards of behavior.