Receptionist

Western Express•Nashville, TN

3d•Onsite

About The Position

Western Express, Inc. is seeking a Receptionist to join our team. This role is crucial for greeting visitors, managing communications, and providing administrative support. We offer competitive pay, benefits, paid time off, and paid holidays within a fun, family-oriented culture. Our state-of-the-art facility, rebuilt in 2020, includes on-site gyms and guided fitness classes. We pride ourselves on a culture that promotes from within, offering infinite growth potential and rewarding hardworking individuals with opportunity and incentive.

Requirements

High school diploma or equivalent required.
Proven experience in receptionist or front desk roles, preferably in transportation or logistics.
Proficient in Microsoft Office Suite (Outlook, Word, Excel).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional and friendly demeanor with strong interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented with a focus on accuracy and efficiency.

Responsibilities

Greet and assist visitors, clients, and vendors in a courteous and professional manner.
Manage incoming calls, screen and direct them promptly to the appropriate personnel or department.
Provide switchboard coverage and maintain accurate call logs.
Schedule appointments and meetings related to freight pickups, deliveries, and internal operations.
Receive and distribute incoming mail and packages, ensuring timely delivery to relevant staff.
Assist with scanning, filing, and processing freight documentation.
Provide backup support to Customer Service Representatives during their absence.
Maintain a clean and organized reception area and ensure office supplies are stocked.
Perform other related administrative tasks and support team projects as needed.