Receptionist

The Odom Corporation • Kent, WA

16h • $24 - $25 • Onsite

About The Position

This position covers the front desk and reception area and provides various
clerical and administrative functions supporting the day-to-day activities in
Kent, WA.

Requirements

• High school diploma or General Education Degree (GED) preferred; related experience or training in customer service; or equivalent combination of education and experience.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams, etc.).
• Ability to multi-task
• Excellent communication skills, both written and verbal.
• Must be detail-oriented, with problem-solving ability, and strong organization skills.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. This position continually requires demonstrated poise, tact, and diplomacy.

Nice To Haves

• Beverage distribution support experience is a plus.

Responsibilities

• Greet and assist all visitors (both internal and external) in a courteous and professional manner.
• Answer all telephone calls and process these calls or direct them to the appropriate party.
• Take sales orders (both internal and external) and enter these orders into the order processing system.
• Produce invoices, credits, and other documents related to customer orders.
• Vet all requests submitted for product returns from the trade to verify that WSLCB compliance regulations are maintained.
• Assist in successfully resolving customer and sales rep order processing issues (both internal and external).
• Perform basic reporting functions.
• Interact daily with employees and management from multiple departments.
• Contact vendors via phone or email to schedule dock appointments for upcoming order deliveries.
• Process, scan, and/or file completed shipping and receiving documents, physical invoices, and proof of delivery documents.
• Manage all incoming and outgoing mail.

Benefits

• Up to 128 hours of Paid Time Off Annually to start (16 days)
• 9 Paid Holidays
• Medical, Dental, and Vision Benefits
• 401(k) with Employer match
• The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees