Receptionist

COMMONWEALTH CARE OF ROANOKE•Sterling, VA

8d•Onsite

About The Position

The Receptionist will be responsible for greeting and welcoming guests, managing phone calls, maintaining the reception area, and providing basic information. This role also involves handling mail, ensuring visitor security, scheduling appointments, managing resident funds, and supporting other business office staff with general office duties. The position requires performing various clerical tasks such as filing, scanning, copying, and faxing.

Requirements

Proficient in Microsoft Office, including Outlook, Word, Excel, and Adobe.
Excellent interpersonal verbal and written communication skills.
Ability to maintain professional appearance and demeanor.
Ability to handle confidential information with great sensitivity.
Ability to be flexible, detail-oriented, ability to multi-task, meet deadlines and work as part of a team.
Ability to walk, stand or sit for extended periods of time.
Ability to use a computer.
Ability to kneel, crawl, reach, and grasp.
Ability to pull up to 20 lbs.
Ability to push up to 50 lbs.
Ability to lift up to 50 lbs.

Nice To Haves

High School Education or equivalent, preferred.
Previous experience working in an office setting preferred.

Responsibilities

Greet and welcome guests in a cheerful and professional manner.
Request all visitors check in per facility policy.
Direct visitors to the appropriate location.
Answer, screen, and forward incoming phone calls appropriately.
Ensure the reception area is tidy and presentable.
Provide basic and accurate information in-person and via phone/email.
Receive, sort, and distribute daily mail/deliveries.
Maintain visitor security by following safety procedures.
Schedule Beauty and Barber appointments.
Receive and receipt resident trust and operating funds.
Disperse Resident Petty Cash.
Support and serve as back-up to other Business Office Staff.
Assist Business Office Manager, and other center employees with general office duties, as assigned.
Perform other clerical receptionist duties such as filing, scanning, copying, and faxing.
Perform other duties as assigned.