Receptionist - Bilingual (PT)

MONEYPENNY US GROUP•Duluth, GA
•Onsite

About The Position

Moneypenny is hiring a part-time bilingual receptionist in Duluth, Georgia. Receptionists serve as the friendly, professional voice for businesses across the country and help ensure callers feel looked after. The position offers up to 20 hours per week, with shifts varying between 6 AM and 11 PM, Sunday through Saturday. The role is on-site in Duluth; work from home may be available based on performance and shift selection. Paid training is provided from day one, and bilingual pay is available for candidates proficient in English and Spanish. Employees may earn more by picking up additional shifts while on call.

Requirements

  • Strong customer service skills; experience handling inbound calls in a telecommunications or call-based environment is preferred.
  • Warm, professional manner and pride in making a good first impression.
  • Reliability, professionalism, and attention to detail.
  • Strong, accurate data-entry skills.
  • Clear verbal and written communication skills, with the ability to manage several priorities at once.
  • Ability to remain calm and organized in a fast-paced, changing environment.
  • Comfort using technology, including Microsoft Outlook and Teams.
  • Ability to sit at a desk for up to two hours at a time while wearing a headset and handling calls.
  • Availability for shifts between 6 AM and 11 PM, including weekends and holidays as scheduled.
  • Willingness to be on call to pick up additional shifts.

Nice To Haves

  • Proficiency in English and Spanish; bilingual pay is available.
  • Experience handling high call volumes, taking detailed messages, or supporting customers over the phone.

Responsibilities

  • Answer incoming calls for a wide range of clients.
  • Take accurate messages and pass them on to clients promptly.
  • Enter client and caller details accurately into company systems.
  • Build relationships with clients by delivering a consistently great experience.
  • Use Microsoft Outlook, Teams, and other systems throughout each shift.
  • Be available to pick up additional shifts while on call.

Benefits

  • Paid training from day one.
  • Bilingual pay for candidates proficient in English and Spanish.
  • Opportunity to earn more by picking up extra shifts while on call.
  • Work from home may be available based on performance and shift selection.
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