Réceptioniste | Receptionist

Service Corporation International•Saguenay, QC

3d•Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. Recevoir les familles clientes et les visiteurs à la réception : accueillir, souhaiter la bienvenue, diriger et annoncer leur présence de façon courtoise et appropriée. Répondre au téléphone, trier et diriger les appels, en plus des tâches de soutien administratif générales. ---------------------------- Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties

Requirements

High School Diploma or equivalent
Six months general office, receptionist, or administrative support experience preferred
Proficient at operating telephones, fax, copier
Working knowledge of MS Office Suite
Clear and professional speaking voice and tone
Professional interpersonal skills to handle sensitive and confidential situations
Position continually requires demonstrated poise, tact and diplomacy
Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Responsibilities

Greets guests and visitors, offering assistance when entering the building
Notifies staff members when appointments arrive and escorts guests to appropriate room
Answers routine questions associated with services, products, location directions, etc.
Immediately notifies and involves management with customer service and security issues
Receives deceased belongings from family and follows chain of custody procedures
Answers, screens, and routes incoming calls to appropriate staff members
Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
May make coffee.
Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
Receives incoming mail and packages
Maintains organized and current electronic and paper files and records, such as deeds and trust files
May perform light typing, proofreading, data entry or printing