Front Desk Receptionist

Surgery Partners

11d

About The Position

The Receptionist provides support to administrative office staff to help ensure smooth departmental workflow. The role performs daily clerical and administrative tasks, including sorting mail, answering and routing incoming calls, filing, copying, data entry, and other similar duties using a computer terminal. The Receptionist relieves office staff of clerical work and minor administrative and business details. The role also assists visitors, supports meetings, maintains records and reception areas, and provides backup support to other assistants.

Requirements

• High school diploma.
• At least 2 years of administrative experience.
• Knowledge of policies and procedures.
• Knowledge of Microsoft Word, WordPerfect, Excel, PowerPoint, QuickBooks, computer systems, programs, and spreadsheet applications.
• Strong verbal, interpersonal, and written communication skills.
• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Ability to work effectively with executive offices, medical staff, and external agencies.
• Ability to work in a fast-paced environment and be client-service oriented.
• Ability to identify, analyze, and solve claim problems.
• Self-motivation, excellent organizational skills, good judgment, and ability to work as a team player.

Nice To Haves

• Associate degree preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Answer, screen, and forward calls; provide information and take messages.
• Interact with all levels of management.
• Make bank deposits when needed.
• Prepare check logs.
• Meet and greet office visitors, determine the nature or purpose of their visit, and direct or escort them accordingly.
• Compose and prepare routine correspondence.
• Create and maintain spreadsheets and reports.
• Keep the reception area neat.
• Keep the conference room clean and neat for meetings.
• Collect, sort, distribute, and prepare mail and courier deliveries.
• Provide backup for other assistants.
• Determine the appropriate direction for business inquiries.
• File and retrieve files daily.
• Print purchase orders and other supporting documentation for Accounts Payable staff.
• Prepare materials for meetings as required.
• Maintain organized filing systems.
• Arrange conference calls.
• Complete a variety of special projects.
• Perform other duties as assigned.

Benefits

• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Health Savings Account with an employer contribution
• Life insurance
• Paid time off (PTO)
• 401(k) retirement plan with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED