Front Desk Receptionist

USPI•Scottsdale, AZ

About The Position

AZ Ortho Joint Replacement Center is hiring a full-time Front Desk Receptionist. The role interfaces with patients and families, physicians, vendors, and staff in a service-oriented surgical center. The receptionist admits patients, processes paperwork, updates patient information, collects and documents balances, handles funds according to office procedures, answers incoming calls, and assists with chart preparation and other business office duties. The position also coordinates with the office on procedure scheduling and anesthesia coverage and may require floating to other locations for staff coverage. The employer seeks someone reliable, dedicated, personable, professional, and detail-oriented.

Requirements

  • Must be reliable, dedicated, personable, and professional.
  • Must have strong attention to detail.

Responsibilities

  • Interface with patients and families, physicians, vendors, and staff.
  • Admit patients and process their paperwork.
  • Update patient demographics and information in the system.
  • Collect balances due and document them in the billing system.
  • Handle funds according to office procedure.
  • Answer incoming phone calls.
  • Assist with chart preparation and other necessary business office duties.
  • Coordinate with the office on scheduling procedures and anesthesia coverage.
  • Float to other locations for staff coverage when asked.

Benefits

  • Medical, dental, vision, disability, and life insurance
  • Paid time off (vacation and sick leave)
  • 401(k) retirement plan
  • Paid holidays
  • Health savings accounts and healthcare and dependent flexible spending accounts
  • Employee Assistance Program
  • Employee discount program
  • Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, AD&D, and auto and home insurance
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