Receptionist

SPS North America•Boulder, CO

13h•$20 - $20•Onsite

About The Position

The Receptionist is the first point of contact and a brand ambassador, responsible for creating a polished, welcoming guest experience and supporting a professional office environment. The role includes greeting visitors, managing the digital guest log, following security and NDA protocols, routing global calls, handling sensitive inquiries discreetly, issuing badges, and managing access cards. The Receptionist is cross-trained in Mail Services, Hospitality, and Facilities Support and provides event and meeting support, including arranging catering and preparing conference rooms. The role also includes maintaining reception, barista, and pantry areas so they remain clean and stocked. The position reports to the Client Services Supervisor, Client Services Manager, or equivalent leadership. This is an on-site position in Boulder, Colorado. The expected pay range is $20–$20.40 USD. The posting is for an existing vacancy.

Requirements

High school diploma or equivalent.
1–3 years of professional experience.
Excellent English communication skills and the ability to remain calm under pressure.
Comfort with multi-line phone systems, PC/Mac environments, MS Office, and office technology such as scanners and copiers.
Ability to walk and stand during the workday and occasionally lift up to 40 pounds.
Punctuality and reliability during assigned work hours.

Nice To Haves

Experience in reception, concierge services, or high-end retail or hospitality.

Responsibilities

Greet visitors warmly, manage the digital guest log, and ensure security protocols, including NDAs, are followed.
Route global calls and handle sensitive inquiries with discretion and a business-first attitude.
Issue badges and manage access cards to support facility security.
Cross-train in and provide support for Mail Services, Hospitality, and Facilities Support.
Support events and meetings by arranging catering and preparing high-tech conference rooms.
Keep reception, barista, and pantry areas clean, presentable, and stocked.

Benefits

Career growth opportunities and cross-training.
Learning and development.
Employee recognition programs.
Paid time off.
Employee and client referral bonuses.
Medical, dental, and vision coverage.
HCFSA, DCFSA, and HSA.
Commuter transit and parking pre-tax plans.
Supplemental life insurance, accident insurance, critical illness coverage, and hospital indemnity.
Legal program and identity theft protection.
Pet discounts and pet insurance.
Group home and auto insurance.
Employee assistance program.
Short-term disability and life insurance.
Education discounts.
401(k) with matching.
Entertainment discounts.