Receptionist

Lifepoint Health•Youngstown, OH

About The Position

The Receptionist manages incoming calls, supports administrative staff, and maintains a professional front-facing presence for the hospital. The role supports smooth communication and operations within the facility and represents the hospital to board members, medical staff, visitors, and the community. The position requires a high school diploma or GED. Previous administrative or receptionist experience is preferred, and student experience in higher education is considered. Candidates should be proficient with computers and Microsoft Office applications and have customer service experience or aptitude to communicate effectively with patients, staff, and the public.

Requirements

  • High school diploma or GED.
  • Proficiency with computers and Microsoft Office applications.
  • Customer service experience or aptitude to communicate effectively with patients, staff, and the public.

Nice To Haves

  • Previous experience in an administrative or receptionist role.
  • Student experience in higher education is considered.

Responsibilities

  • Answer and transfer incoming telephone calls promptly and professionally.
  • Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
  • Provide administrative support to the leadership team for miscellaneous projects.
  • Maintain a professional demeanor and appearance when representing the hospital to board members, medical staff, visitors, and the community.
  • Stay organized and carry out duties independently, using sound judgment and analytical skills.
  • Perform other duties as assigned.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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