Receptionist

SkipperBud's•Fenton, MI

About The Position

The Receptionist provides professional customer service to guests, crew members, and internal and external customers, directing them appropriately. The role manages the main switchboard and conference room facilities; receives, sorts, and distributes mail and deliveries; and supports the Office Manager and crew network with administrative tasks. The Receptionist also assists with boat show preparation and works during local boat shows as necessary. The company may assign other reasonable duties for which the employee is suitably qualified and may amend duties to meet business needs, subject to prior consultation.

Requirements

  • Excellent verbal and written English communication skills.
  • Exceptional interpersonal skills.
  • Proficiency in Microsoft Office Suite, especially Outlook.
  • Ability to multitask and prioritize duties and responsibilities.
  • Service-oriented, dynamic, and professional appearance.
  • At least one year of administrative experience, preferably dealing with high-profile clients.
  • High school graduate or equivalent.

Nice To Haves

  • Ability to speak a second language.
  • Marine industry experience.

Responsibilities

  • Manage telephone and reception duties professionally.
  • Provide excellent customer service to internal and external clients.
  • Schedule and maintain conference room facilities.
  • Distribute mail in a timely manner.
  • Support the Office Manager with assigned administrative duties.
  • Assist the crew network with crew member information, profile creation, email responses, reference checks, and document uploads.
  • Monitor break room and office supply inventory and replenish or order supplies as necessary.
  • Assist with boat show preparation, including tickets and transportation.
  • Work during all local boat shows.
  • Receive and deliver packages from delivery services.
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