Receptionist

The US Oncology Network•Crystal Lake, IL

13d•Onsite

About The Position

Under minimal supervision, the Receptionist greets patients and visitors at the clinic promptly, courteously, and professionally. The role ensures that required forms are complete, accurate, and consistent with company guidelines, and serves as a liaison between patients and medical staff. The Receptionist supports and adheres to the US Oncology Compliance Program, including its Code of Ethics and Business Standards. The position is full-time and based in Crystal Lake, Illinois, with an hourly rate of $18–$20. Travel to other sites is required as needed.

Requirements

High school diploma or equivalent.
At least five years of office experience.
Medical-setting office experience is preferred.

Nice To Haves

Office experience in a medical setting.

Responsibilities

Greet patients and visitors promptly, courteously, and professionally, and obtain all required forms.
Obtain demographic and insurance information, collect copies of patients’ insurance cards and current driver’s licenses for their files, and update information in the system as needed.
Collect co-pays, deductibles, and other out-of-pocket amounts at the time of the visit.
Maintain the lobby in a neat and orderly manner.
Identify no-shows and forward them for patient notification.
Protect patient and clinic/corporation confidentiality.
Follow policies and procedures that contribute to front-office efficiency; cover other front-office functions as requested.
Prepare correspondence, memos, forms, and other typing as requested by the supervisor.
Travel to other sites as needed.
Support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.