Receptionist & Switchboard

Ricoh • Omaha, NE

9h

About The Position

The Receptionist & Switchboard provides service to the business by greeting and assisting visitors and answering and transferring incoming calls from across the United States. The position also performs light administrative and PC support tasks, maintains company information and automated messaging, and helps other teams as needed. Work is typically performed in an office environment with adequate lighting and ventilation and a normal range of temperature and noise. The work is mostly sedentary, with some walking, standing, bending, reaching, and lifting or carrying objects weighing up to 50 pounds. The role requires moderate dexterity and regular use of basic skills such as keyboarding and eye-hand coordination.

Requirements

• High school diploma or equivalent.
• At least 1 year of prior switchboard experience.
• Excellent organizational and communication skills.
• Experience with the MS Office Suite, specifically Word and Excel.
• Excellent customer service skills.
• Flexibility and ability to work in a team environment.

Responsibilities

• Greet the public and assist visitors.
• Distribute name badges to visitors, temporary employees, and others.
• Schedule meeting rooms.
• Answer and transfer incoming calls from across the United States.
• Participate enthusiastically in company and community service events.
• Perform light administrative and PC support duties as needed.
• Model the company’s Vision, Values, and Mission.
• Build professional relationships with customers and other teams.
• Timely update company phone and speed dial lists, the Brag Board, and the company calendar.
• Update the automated messaging center daily.
• Assist Administration or other teams with tasks such as preparing envelope labels and compiling manuals.
• Order, maintain, and distribute promotional items for the Promotional Store.
• Perform other duties as assigned.

Benefits

• Medical, dental, life, and disability insurance options.
• 401(k) Retirement Savings Plan.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Team member tuition assistance programs.
• Paid vacation time.
• Paid holidays.
• Additional benefits supporting health, wellness, and personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED