Legal Office Receptionist & Switchboard

Ricoh Americas Holdings•Seattle, WA

1d•Onsite

About The Position

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States. This role also involves PC support and administrative duties as needed, acting as a model for Vision, Values, and Mission, and building professional relationships with customers and other teams. The position is responsible for timely updates of company phone and speed dial lists, the Brag Board, and the company calendar, as well as updating the automated messaging center daily. Additionally, the role assists Administration or any other team when needed for various tasks and is responsible for ordering, maintaining, and distributing promotional items for the Promotional Store.

Requirements

High school diploma or equivalent
1-3 years of prior switchboard experience
MS Office Suite experience, specifically Word and Excel
Excellent customer service skills
Flexibility and ability to work in a team environment
Good communication skills

Nice To Haves

Excellent organizational and communication skills
Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

Responsibilities

Greets the public
Distributes name badges to visitors, temporary employees, etc.
Schedules meeting rooms for all
Answers and transfers calls from all over the United States
Participates enthusiastically in company and community service events
Performs light administrative duties
Performs PC support and administrative duties as needed
Acts as a model for Vision, Values, and Mission
Builds professional relationships with customers and other teams
Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar
Responsible for updating the automated messaging center daily
Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)
Responsible for ordering, maintaining, and distributing promotional items for Promotional Store
Performs other duties as assigned