Switchboard

The William George Agency for Childrens Serv•Freeville, NY
•Onsite

About The Position

Provide general clerical support to the Human Resource Department and external agencies and clients.

Requirements

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Knowledge of Microsoft Word and Excel
  • Physical (required within 1 month of initial hire date)
  • Valid NYS Drivers License (copy required upon initial hire date)
  • Must successfully complete all required background checks: NYS Statewide Central Register of Child Abuse and Maltreatment (SCR), Multi-State Sex Offender Registry (SOR), NYS Division of Criminal Justice Services (DCJS) fingerprinting, NYS Justice Center Staff Exclusion List (SEL), NYS OMIG Medicaid Exclusion List, Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable), NYS License Event Notification Service (LENS), Office of Inspector General (OIG).
  • Must successfully complete Therapeutic Crisis Intervention (TCI)

Nice To Haves

  • A.A.S. Degree in a Related Field
  • Previous clerical or secretarial experience

Responsibilities

  • Answer all incoming calls and direct to the appropriate extension.
  • Responsible for logging all necessary information in the Administrative Log.
  • Responsible for greeting all guests to the Administration building; ensuring each individual has properly signed in and notifying the appropriate party of their arrival.
  • Take zones offline & reset the fire system during drills/alarms.
  • Responsible for ordering office supplies for the switchboard, lobby, Residential Department & Support Team.
  • Responsible for scheduling and/or creating notifications on the appropriate calendar for Third Parties for COMP/TPR Meetings, Room reservations for on-campus visits, and Recreation trips.
  • Make sure all Residential scheduled campus visits are on the Visitor Log.
  • Scanning, filing, and formatting documents, including and not limited to, treatment plans, court documents, and a basic knowledge of travel.
  • Follow office protocol as set forth by Human Resources.
  • Provide intermittent Administrative Assistant duties as assigned by Human Resources.
  • Perform other duties as assigned by Human Resources.
  • Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, a review of The William George Agency’s Safety Policy and attending all required safety-related training.
  • Adhere to all rules, regulations, policies, and philosophy of The William George Agency and The New York State Department of Children and Family Services.

Benefits

  • Comprehensive health and retirement plan options
  • Generous paid time off
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service