Switchboard Operator/Receptionist

Shriners Hospitals for Children • Galveston, TX

20h

About The Position

Shriners Children’s Texas is hiring a Switchboard Operator/Receptionist to answer the hospital’s main switchboard, direct telephone calls to the appropriate department or person, and greet visitors, vendors, and patients. The posting identifies the role as part-time in the job description, but also states that the hours are full-time on the evening shift; these descriptions conflict. The position requires bilingual English/Spanish ability. A high school diploma or GED and two years of receptionist experience are preferred.

Requirements

• Bilingual English/Spanish.

Nice To Haves

• High school diploma or GED.
• Two years of receptionist experience.

Responsibilities

• Answer the hospital switchboard promptly and direct calls to the proper party or page staff.
• Greet visitors and staff courteously and direct them to the proper personnel while complying with HIPAA and security regulations.
• Issue visitor passes to authorized persons and clearly explain hospital rules and regulations.
• Make appropriate overhead announcements promptly and accurately.
• Accept non-monetary donations, help move them to the appropriate areas, and record donor name, time, and donation details as applicable in the Security rounds log book.
• Accept monetary donations, deliver the sealed envelope to the Business Office, and record the donor’s name, time, and amount donated if known in the Security rounds log book.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed