Receptionist & Switchboard

Ricoh Americas Holdings•Omaha, NE

About The Position

The Receptionist & Switchboard provides exceptional service by greeting and assisting visitors and answering and transferring incoming calls from across the United States. The role also performs light administrative and PC support duties, maintains company information and messaging, and assists other teams as needed. The position is typically based in an office environment with adequate lighting and ventilation and a normal range of temperature and noise. Work is mostly sedentary, with some physical effort and regular use of basic office skills and equipment.

Requirements

High school diploma or equivalent.
At least 1 year of prior switchboard experience.
Excellent organizational and communication skills.
Experience with the MS Office Suite, specifically Word and Excel.
Excellent customer service skills.
Flexibility and the ability to work in a team environment.

Responsibilities

Greet the public and assist visitors.
Distribute name badges to visitors and temporary employees.
Schedule meeting rooms.
Answer and transfer incoming calls from across the United States.
Participate enthusiastically in company and community service events.
Perform light administrative duties and PC support as needed.
Model the company’s Vision, Values, and Mission.
Build professional relationships with customers and other teams.
Keep company phone and speed dial lists, the Brag Board, and the Company Calendar updated in a timely manner.
Update the automated messaging center daily.
Assist Administration and other teams with tasks such as preparing envelope labels and compiling manuals.
Order, maintain, and distribute promotional items for the Promotional Store.
Perform other duties as assigned.