Receptionist/Switchboard Operator

City of Carson•Carson, CA
•Onsite

About The Position

The City of Carson is hiring part-time, at-will Receptionist/Switchboard Operators classified as FLSA non-exempt. Positions are limited to a maximum of 960 work hours per fiscal year. Operating hours are 7:00 AM to 12:00 AM, seven days a week; schedules and shifts may vary according to City events and departmental operational needs. Under close supervision, the employee serves as a receptionist and central telephone switchboard operator, performs general clerical work, and carries out related duties as required. Applicants must submit original certification showing the ability to type at least 40 net words per minute with their application. A valid California Class C driver's license is required. Employees in this classification are enrolled in the DMV Government Employer Pull Notice Program, which confirms license possession and reflects driving records. The recruitment remains open until vacancies are filled and may close without notice. Applications are reviewed weekly and considered on a first-come, first-served basis. The selection process includes a supplemental questionnaire, subject matter expert review, and a selection interview weighted at 100%. Employment offers are contingent on passing a pre-employment physical, background check, employment references, and other required tests. New employees must take a loyalty oath.

Requirements

  • Education sufficient to read, write, and perform arithmetic calculations at the level required for successful job performance.
  • Some experience performing general clerical work.
  • Type at least 40 words per minute from clear copy; applicants must provide original certification of ability to type at least 40 net words per minute with the application.
  • Knowledge of basic office practices and procedures, correct English usage, and arithmetic.
  • Ability to learn assigned office tasks, standard office machines (including a telephone switchboard and computer), and receptionist and telephone techniques.
  • Ability to use correct English, perform arithmetic computations, understand and carry out oral and written directions, and index and alphabetize accurately.
  • Ability to meet approved minimal physical and medical standards, establish and maintain effective working relationships, and deal tactfully with the public.
  • Possession of a valid California Class C driver's license.
  • Pass pre-employment physical, background check, employment references, and other required tests; take a loyalty oath upon hire.

Responsibilities

  • Serve as the general receptionist for the Community Center.
  • Provide information to the general public and direct visitors to appropriate departments.
  • Operate the central telephone switchboard and forward calls to appropriate City staff.
  • Perform general clerical duties, including typing, filing, and receiving and processing mail.
  • Search records and files for readily identified information.
  • Operate standard office machines.
  • Perform related duties as required.
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