Receptionist/Administrative Assistant

Hub International Insurance•Santa Barbara, CA

1d•$18 - $22

About The Position

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Administrative Assistant provides administrative support to account managers in general account assistance and other special projects ensure the efficient day-today operation of the office; performs routine clerical and administrative functions and provides back‐up as needed for all administrative functions. If you’re a self-motivated individual with a strong interest in having a successful career, we encourage you to apply.

Requirements

Ability to effectively and professionally communicate orally and in writing with internal and external customers.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Confidence and demeanor to effectively interact with all levels within the organization
Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.
Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
Ability to respond to customer needs
Computer skills : proficiency with Microsoft Office Suite and Outlook.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Desire to learn and grow within the insurance industry.
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.
Hold a high school diploma/GED (college degree preferred)
Answers telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Have the confidence and demeanor to effectively interact with all levels within the organization
Are computer literate - Microsoft Office Suite and Outlook
Are well-organized with excellent verbal and communication skills
Required Experience: 1-2 years of relevant experience
Required Education: High school or equivalent

Nice To Haves

college degree preferred

Responsibilities

Provides administrative support for all departments such as, printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents.
Orders, receives and maintains office supplies and proactively ensures office supplies are available when needed.
Operate office equipment, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Helps with data entry, reports, numbers, etc. as assigned.
Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.
Responsible for service work as needed on a daily basis. Including but not limited to the following: certificates of insurance, policy changes and client payments.
Assist with marketing clients to carriers.
Accesses carrier websites, pull documents and distributes to service staff for processing.
Open, read, route, and distribute incoming mail, including scanning and coding/indexing when necessary.
Process outgoing mail as needed.
Performs other duties and projects as assigned.

Benefits

Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success.
At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.
Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.
We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time.
HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

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