Receptionist / Administrative Assistant
About The Position
Solterra Academy provides comprehensive special education for students aged 5 to 22 who require intensive intervention due to severe emotional, behavioral, cognitive, developmental, and/or learning challenges. We are committed to fostering a supportive, developmentally appropriate, and individualized learning environment that promotes each student’s academic growth and personal success. Solterra Academy is seeking a Full-Time Administrative Assistant / Receptionist to serve as the first point of contact in our Main Office while providing essential administrative and admissions support. This role is ideal for someone who thrives in a fast-paced, mission-driven school environment and enjoys supporting students, families, and staff. This position requires a year-round commitment, including both the regular school year and our summer session. We do not offer summer-only employment.
Requirements
- High School Diploma or GED required
- 2–3 years of relevant administrative or receptionist experience
- Proficiency in Microsoft Word, Outlook, and Excel required
Nice To Haves
- Associate’s or Bachelor’s degree preferred
- Experience in a school or special education setting preferred
Responsibilities
- Greet, screen, and direct visitors to ensure a safe and secure school environment
- Answer and route incoming phone calls and respond to routine inquiries
- Accept and distribute mail, packages, and deliveries
- Maintain organization of the mailroom and ensure office forms are stocked
- Collect Attendance, make calls to parents regarding student absences, and enter absence data into the database
- Collaborate with administration to ensure Main Office coverage when needed
- Immediately report student safety concerns or staff misconduct to administration
- Enter initial student referral information into the intake database
- Proof and prepare intake packets and student binders
- Upload referral materials to secure electronic systems
- Scan, fax, and file admissions-related documentation
- Archive completed intake folders according to policy
- Collaborate with HR to maintain accurate staff calendars
- Assist in creating and distributing school-wide event flyers
- Ensure timely communication with families, staff, and transportation partners
- Demonstrate cultural sensitivity and professionalism in all interactions
- Support filing of behavioral incident reports as needed
- Serve as backup for restraint/seclusion data entry when required
- Accurately log documentation and ensure timely submission
- Support Solterra Academy’s mission, vision, and values
- Adhere to all school policies and state/federal regulations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
