Receptionist / Administrative Assistant

CAE • Mesa, AZ

2d • Onsite

About The Position

Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every interaction makes a difference. Join us to grow your career and contribute to CAE’s global mission of enhancing safety and readiness. The Front Desk Administrative Assistant serves as the first point of contact for students, employees, and visitors while providing general administrative and clerical support to on‑site leadership, Student Services, and HR teams.

Requirements

• High school diploma or equivalent required
• Previous experience in customer service, reception, hospitality, or office support
• Strong verbal communication skills with a professional, approachable demeanor
• Basic computer proficiency, including email and Microsoft Office (Word, Excel, Outlook)
• Ability to follow instructions and work within established processes
• Willingness to learn new systems, tools, and procedures
• Ability to manage multiple tasks with guidance and prioritize daily responsibilities
• Strong attention to detail and organizational skills
• Reliable, punctual, and able to work effectively in a team environment
• Ability to remain calm, courteous, and professional in a busy front desk setting

Responsibilities

• Welcome cadets, students, employees, guests, and visitors in a courteous and professional manner
• Maintain a clean, organized, and welcoming front desk and reception area
• Answer incoming phone calls, route calls appropriately, and take clear, accurate messages
• Respond to general inquiries and provide information or directions within the facility
• Issue, track, and collect visitor badges in accordance with facility procedures
• Receive, sort, and distribute incoming mail, packages, and deliveries
• Assist with outgoing mail and shipping requests
• Support basic email monitoring and message routing under supervision
• Track office supply inventory and notify appropriate staff when replenishment is needed
• Maintain basic records, files, and documentation (paper and electronic)
• Provide administrative support to the Center Leader, Head of Operations, and Student Services team
• Assist with logistics and setup for orientations, meetings, and student or employee events
• Help coordinate internal site communications
• Support uniform distribution and assist with inventory tracking for students and employees
• Assist with HR‑related administrative tasks as directed by the HR team
• Perform additional clerical and administrative duties as assigned

Benefits

• Comprehensive medical, dental, vision, and Employee Assistance Program (EAP) plans
• 401(k) and employee stock purchase programs with CAE match
• Generous paid time off, including vacation, parental leave, and holidays
• Company‑paid life insurance, AD&D, short‑term disability, and caregiver support
• Voluntary benefits including legal coverage, long‑term care, dependent life insurance, pet insurance, and FSA programs
• Additional programs supporting work‑life balance and personal and professional well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees