Receptionist/Admin Assistant

Benefit Cosmetics•San Francisco, CA

4d•Hybrid

About The Position

Kendo is seeking a polished, personable, and energetic receptionist/office administrator to provide reception and administrative support. The role is responsible for maintaining a welcoming office entrance, greeting visitors, answering phones, responding to inquiries, organizing and maintaining paper and electronic files, and handling general main-office functions. This is a hybrid role based in Kendo’s downtown San Francisco office, with in-office work Tuesday through Thursday and remote work Monday and Friday. The stated pay range is $30.00–$33.65 per hour; offered salary depends on experience and San Francisco location. The role reports to the Director, Office Manager & Executive Assistant.

Requirements

High school diploma.
Front desk experience and/or a strong customer service background.
Proficiency in Outlook, Word, and Excel.
Ability to learn quickly and work as a flexible team player.
Ability to multitask and handle difficult situations professionally.
Excellent oral and written communication skills.
Pleasant, professional, enthusiastic manner and attention to detail.
Flexibility to work alternate shifts when necessary.
Flexibility with work hours and willingness to work overtime when required.

Responsibilities

Serve as an ambassador and create a positive first impression.
Distribute and retrieve visitor card keys and keep the visitor key log updated.
Assist with special projects and administrative tasks, and provide general information and support as required.
Use computer systems to track visitors, input work orders, and manage conference room needs and activities.
Assist with interview scheduling and welcome candidates when they arrive.
Provide conference room support, including managing supplies and troubleshooting audio/visual equipment.
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service.
Perform other facility management assignments as directed by the team and manager.
Answer telephone calls; provide information, take messages, screen or transfer calls, check voicemail, and maintain a daily call log.
Greet visitors and callers hospitably, determine the nature and purpose of visits, handle inquiries or direct people to appropriate staff, escort visitors to destinations, and offer refreshments as needed.
Inventory and restock office and kitchen supplies.
Keep the reception area, staff copier areas, and kitchen clean and well stocked.
Set up and clean up conference rooms for meetings.
Place lunch orders for in-house meetings.
Schedule repairs and general maintenance for the office and office equipment.
Partner with other Executive Assistants to provide additional support or backup when needed.