Reception Manager - Boise Clinics

Full Circle Health • Boise, ID

7d

About The Position

Full Circle Health is seeking a Reception Manager to oversee reception operations across its Boise-area clinics. The manager partners with clinic reception supervisors to prioritize a positive patient experience through responsive, patient-centered service. The role develops supervisors’ leadership skills and supports staff competency and team development through onboarding, training, and coaching. It establishes consistent, standardized reception processes and helps supervisors manage staffing and daily operations. In collaboration with clinic leaders and other departments, the manager advances continuous quality improvement while supporting organizational values, patient privacy, and regulatory requirements.

The schedule is Monday through Friday, 8 a.m. to 5 p.m. Full Circle Health’s vision is for every Idaho community to be healthy and thriving through outstanding care and the education of tomorrow’s healthcare leaders. The organization is a tobacco-free workplace. Staff must receive required immunizations, including an annual influenza vaccine; newly hired staff unable to be vaccinated for medical reasons or sincerely held religious beliefs must apply for an exemption before employment.

Requirements

• High school diploma or equivalent.
• Strong interpersonal skills.
• Ability to collaborate with healthcare providers and professionals.
• Ability to multitask in a busy, often noisy environment.
• Basic computer competency with MS Office Suite, including Excel and Word.
• Personal time-management skills.
• Strong attention to detail.
• Self-motivation and ability to work independently.
• Required immunizations for staff, including annual influenza vaccination; eligible new hires may apply for an exemption before employment.

Nice To Haves

• Previous management or supervisory experience.
• Knowledge of supervising and coaching others’ performance.

Responsibilities

• Oversee reception operations across multiple Boise-area clinics.
• Partner with clinic reception supervisors to provide responsive, patient-centered service and promote a positive patient experience.
• Develop supervisors’ leadership skills and support staff competency and team development through onboarding, training, and coaching.
• Establish consistent, standardized reception processes.
• Support supervisors in managing staffing and daily operations.
• Collaborate with clinic leaders and other departments to advance continuous quality improvement.
• Support organizational values, patient privacy, and regulatory requirements.

Benefits

• Multiple health and dental plans.
• No-cost employee life insurance.
• Long-term disability coverage.
• Employee assistance program.
• Financial advisors.
• A variety of other optional benefits.
• 6.5 paid holidays annually.
• Paid time off starting at 19 days per year.
• Retirement program with automatic enrollment and employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED