General Manager - Boise

TUFFSHED•Nampa, ID

1d•$85,200 - $94,000

About The Position

Tuff Shed is hiring a results-driven General Manager to operate its Boise Factory Store profitably. Reporting to the Regional Vice President, the role leads retail and wholesale sales, production, installation, customer service, safety, human resources, and accounting. This is a hands-on, multifaceted leadership position overseeing store employees, installation teams, and the sales function. The General Manager manages store operations and staffing, production and installation, scheduling and backlog, inventory and materials, building permits, customer experience, and workplace safety. The role also oversees store finances and accounting records, accounts receivable collections, vehicle fleet management, employee training, and relationships with Home Depot business partners. The General Manager collaborates with District Sales Managers and Regional Sales Directors. Tuff Shed, founded in 1981, is a manufacturer and installer of storage buildings and garages. The company describes itself as America's largest in this field. This is a full-time position with competitive compensation and bonus programs, along with benefits for full-time employees.

Requirements

Experience in a General Manager or similar role is highly preferred, including five years of management experience.
Hands-on experience in a fast-paced, high-volume operations environment.
Proven leadership and relationship-building skills, including employee management and resolving employee relations issues.
Strong management, leadership, selling, marketing, and customer service skills.
Significant safety management experience covering OSHA, fire prevention, machine and tool usage, personal protective equipment, hazard communication, lifting techniques, forklift safety, electrical safety, fall protection, and safety training documentation.
Experience managing and leading employees, resolving employee relations issues, and leading by example.
Customer-service focus and ability to listen to customers, understand their needs, design buildings, and deliver a quality product.
Hands-on computer skills using Microsoft Office and Internet applications.
Current valid driver's license and a satisfactory Motor Vehicle Report.
High school diploma or equivalent.

Nice To Haves

Knowledge of DOT regulations, OSHA, and employment law is highly preferred.
Manufacturing or production and service experience in the home improvement industry is preferred.
A strong local network and experience recruiting and managing independent installers are highly preferred.
Experience using customer relationship management software such as Oracle, JDE, Onyx, Salesforce.com, Goldmine, or similar systems is highly preferred.
Bachelor's degree or equivalent requisite experience is preferred.

Responsibilities

Operate the Factory Store efficiently, effectively, and profitably.
Organize, direct, control, and lead Store employees.
Recruit, hire, train, and manage production team members, including Factory Store leaders.
Maintain accurate inventory through regular counts and order materials promptly and cost-effectively.
Ensure building quality and customer experience meet company expectations.
Carry out the Company Safety program and comply with DOT regulations.
Schedule product installations efficiently while considering customer expectations.
Manage the Store's product backlog.
Oversee the process of obtaining building permits.
Oversee and assist the Scheduling team.
Staff the Store appropriately.
Build relationships with Home Depot business partners through regular visits.
Ensure employees are trained and regularly informed about company policies, procedures, practices, and benefits.
Review and analyze the Store's profit and loss, understand its budget, and maintain timely accounting records.
Manage the Store's accounts receivable collection process.
Manage the Store's vehicle fleet and maintenance records.
Partner and collaborate with District Sales Managers and Regional Sales Directors.
Lead retail and wholesale sales, production, installation, customer service, safety, human resources, and accounting functions.
Resolve employee relations issues and lead by example.
Work with customers to understand their needs, design their buildings, and deliver a quality product.