Reception Manager - Boise Clinics

Full Circle Health • Boise, ID

8d • Onsite

About The Position

The Reception Manager leads reception operations across multiple Boise area clinics in partnership with clinic reception supervisors, prioritizing a positive patient experience through responsive, patient-centered service. The manager develops supervisors’ leadership skills and supports staff competency and team development through onboarding, training, and coaching. The role establishes consistent, standardized reception processes and supports supervisors in managing staffing and daily operations. In collaboration with clinic leaders and other departments, the manager advances continuous quality improvement while supporting organizational values, patient privacy, and regulatory requirements.

The schedule is Monday through Friday, 8 a.m. to 5 p.m. The role is based at the Raymond Clinic in Boise, Idaho. The organization is a tobacco-free workplace and requires staff immunizations, including an annual influenza vaccine. Newly hired staff unable to receive vaccination for medical reasons or sincerely held religious beliefs must apply for an exemption before employment.

Requirements

• High school diploma or equivalent.
• Knowledge of supervising and coaching others’ performance.
• Strong interpersonal skills.
• Ability to collaborate with healthcare providers and professionals.
• Ability to multitask in a busy, often noisy environment.
• Basic computer competency with Microsoft Office Suite, including Excel and Word.
• Personal time-management skills.
• Strong attention to detail.
• Self-motivated, with the ability to work independently.
• Required immunizations, including an annual influenza vaccine, unless an exemption is approved.

Nice To Haves

• Previous management or supervisory experience.

Responsibilities

• Lead reception operations across multiple clinics in partnership with clinic reception supervisors.
• Prioritize a positive patient experience through responsive, patient-centered service.
• Develop supervisors’ leadership skills.
• Support staff competency and team development through onboarding, training, and coaching.
• Establish consistent, standardized reception processes.
• Support supervisors in managing staffing and daily operations.
• Collaborate with clinic leaders and other departments to advance continuous quality improvement.
• Support organizational values, patient privacy, and regulatory requirements.

Benefits

• Multiple health and dental plans.
• No-cost employee life insurance.
• Long-term disability coverage.
• Employee assistance program.
• Financial advisors.
• A variety of optional benefits.
• 6.5 paid holidays annually.
• Paid time off starting at 19 days per year.
• Retirement program with automatic enrollment and employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED