Reception Associate

Exos • Edmond, OK

8d

About The Position

EXOS is seeking a Reception Associate to provide personalized, high-quality customer service to fitness center members while supporting front desk operations, membership enrollment, reporting, and inventory tracking. The role also involves responding to member concerns professionally and helping keep fitness centers clean and well stocked. CPR/FA certifications must be obtained within 90 days of hire.

Requirements

• High school diploma.
• Strong organizational skills and a customer-service-oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.
• Obtain CPR/FA certifications within 90 days of hire.

Responsibilities

• Consistently provide personalized member customer service with a positive, enthusiastic, and helpful attitude.
• Greet and welcome new fitness center members, assist with membership enrollment, and support front desk operations.
• Coordinate with the Manager to ensure accurate payroll.
• Assist with financial tracking reports.
• Track locker and towel service programs and inventory items accurately.
• Assist with fitness center membership reports and complete monthly membership audits.
• Respond to member concerns, suggestions, and complaints in a timely, professional, and consistent manner.
• Help keep fitness centers well stocked and clean.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED