Reception Associate

EXOS • Edmond, OK

6d

About The Position

EXOS is seeking a Receptionist to provide personalized customer service at a fitness center. The role involves welcoming members, supporting membership enrollment and front desk operations, and assisting with administrative, reporting, inventory, and facility upkeep tasks. The Receptionist is expected to maintain a positive, enthusiastic, helpful, and professional approach when interacting with members and responding to their feedback.

Requirements

• High school diploma.
• Strong organizational skills and a customer-service-oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.
• Obtain CPR/FA certifications within 90 days of hire.

Responsibilities

• Provide personalized member customer service with a positive, enthusiastic, and helpful attitude.
• Greet and welcome new fitness center members, assist with membership enrollment, and support front desk operations.
• Coordinate with the Manager to ensure accurate payroll.
• Assist with financial tracking reports.
• Maintain accurate tracking of locker and towel service programs and inventory items.
• Assist with fitness center membership reports and complete monthly membership audits.
• Respond to members’ concerns, suggestions, and complaints in a timely, professional, and consistent manner.
• Help keep fitness centers well stocked and clean.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED