Receiving Team Lead - Full Time

Bass Pro Shops • Katy, TX

11d • Onsite

About The Position

Under the supervision of the Group Sales or Department Manager, the Receiving Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. The Team Lead also supports departmental sales, gross margin, inventory shrinkage, and payroll goals; helps staff, train, schedule, coach, and evaluate associates; and works to maintain a productive, positive, harassment-free team environment. The position delivers a strong customer experience through product expertise, buying recommendations, and promotion of programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• Two to four years of experience in retail sales.
• Ability to calculate figures and amounts, such as discounts, commissions, and percentages.
• Ability to read and analyze reports.
• Ability to present information effectively and respond to questions from managers, associates, customers, and the general public.
• Ability to conduct meetings and presentations for groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory-management systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
• Ability to perform the stated physical requirements, including standing or walking throughout the shift and moving objects up to 20 pounds constantly; occasional lifting or moving of objects up to 100 pounds or more may be required using a team lift as needed.

Nice To Haves

• Supervisory experience.

Responsibilities

• Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
• Provide daily direction to department associates and prepare task lists.
• Execute merchandising directives and maintain plan-o-grams set by the Corporate Office.
• Help ensure a pleasant and productive shopping experience for customers and maintain strong customer-service results.
• Assist with staffing, interviewing, selection recommendations, training coordination, performance-appraisal input, work schedules, coaching, and motivation of associates.
• Resolve customer and associate opportunities in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
• Maintain product expertise through ongoing training and conduct product demonstrations for staff.
• Assist with coordinating special events; maintaining pricing and UPC integrity; determining assortments; ensuring inventory accuracy; and displaying, signing, and pricing advertised items correctly.
• Assist with supervisory duties, including planning and directing work, evaluating performance, addressing complaints, and resolving problems in accordance with company policies and applicable laws.
• Help customers make buying decisions by identifying and evaluating their needs and making product recommendations.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED