Receiving Team Lead - Full Time

Bass Pro Shops•Katy, TX

10d

About The Position

Under the supervision of the Group Sales or Department Manager, the Receiving Team Lead gives daily direction to associates in a store department. The role covers merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The Team Lead supports departmental sales, gross margin, inventory shrinkage, and payroll goals, and helps provide a pleasant and productive shopping experience for customers. The role includes coordinating department staffing and training, preparing work schedules and task lists, coaching associates, and helping address customer and associate concerns. The Team Lead maintains product knowledge, conducts product demonstrations, supports special events and merchandising directives, and helps ensure accurate pricing, inventory, assortments, displays, and advertised items. The position also assists with supervisory duties in accordance with company policies and applicable laws, and helps customers make purchasing decisions and learn about company programs.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills.
Ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Ability to analyze problems, assess needs, adapt broad guidelines to achieve desired results, and exercise independent judgment within accepted practices.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in meeting departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain plan-o-grams established by the Corporate Office.
Help ensure customers have a pleasant and productive shopping experience and maintain a high level of personal customer service.
Assist with staffing, interviewing, selection recommendations, training coordination, performance appraisal input, and weekly work schedules.
Coach and motivate associates to promote positive customer relations and a productive, team-oriented work environment.
Resolve customer and associate concerns in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, product assortments, inventory accuracy, and the display, signing, and pricing of advertised items.
Assist with supervisory duties, including interviewing, training, planning and assigning work, evaluating performance, addressing complaints, and resolving problems.
Help maintain a positive, harassment-free work environment.
Assist customers with buying decisions by identifying and evaluating their needs and making product recommendations.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental insurance.
Vision insurance.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.