Receiving Team Lead - Full Time
About The Position
Under the supervision of the Group Sales or Department Manager, the Receiving Team Lead gives daily direction to associates in a store department, including merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The role supports departmental sales, gross margin, inventory shrinkage, and payroll goals while helping ensure a pleasant and productive shopping experience. The Team Lead assists with staffing, interviewing, associate training, performance feedback, work scheduling, coaching, and resolving customer and associate concerns. The role maintains product knowledge, conducts product demonstrations, coordinates special events, and helps ensure accurate inventory, pricing, assortments, displays, signage, and merchandising. The Team Lead also assists customers with buying decisions and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.
Requirements
- High school diploma or equivalent.
- 2 to 4 years of experience in retail sales.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to read and analyze reports.
- Ability to present information effectively and respond to questions from managers, associates, customers, and the general public.
- Ability to conduct meetings and presentations for groups.
- Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
- Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
- Ability to meet the listed physical demands, including standing or walking throughout the shift and moving objects up to 20 pounds constantly; objects up to 100 pounds or more may occasionally be moved or lifted using a team lift as needed.
Nice To Haves
- Supervisory experience.
Responsibilities
- Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
- Provide daily direction to department associates and prepare task lists.
- Execute merchandising directives and maintain planograms established by the Corporate Office.
- Help ensure a pleasant, productive shopping experience and deliver strong customer service.
- Assist with staffing, interviewing, selection recommendations, training coordination, performance appraisal input, and weekly work scheduling.
- Coach and motivate associates to promote positive customer relations and a productive, team-oriented work environment.
- Resolve customer and associate concerns in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
- Maintain product expertise through ongoing product knowledge training and conduct product demonstrations for staff.
- Assist with special events, pricing and UPC integrity, assortment decisions, inventory accuracy, and the display, signage, and pricing of advertised items.
- Assist with supervisory responsibilities including planning, assigning and directing work, evaluating performance, addressing complaints, and resolving problems.
- Help customers make buying decisions by identifying and evaluating their needs and making product recommendations.
- Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Medical benefits
- Dental benefits
- Vision benefits
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
