Team Lead Receiving

Bass Pro Shops•Gainesville, FL

About The Position

Under the supervision of the Group Sales or Department Manager, the Team Leader provides daily direction to associates in a store department, including merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The role supports departmental sales, gross margin, inventory shrinkage, and payroll goals while helping deliver a pleasant and productive shopping experience. The Team Leader assists with staffing, interviewing, training, scheduling, coaching, performance appraisals, and resolving customer and associate concerns. The role helps execute merchandising directives and plan-o-grams, maintain pricing and UPC integrity, coordinate special events, manage assortments and inventory accuracy, and ensure advertised items are displayed and priced correctly. It also develops product knowledge, conducts product demonstrations, and assists customers with buying decisions and relevant store programs. The position requires frequent standing and walking, communication, and handling merchandise. Work may also involve ladders, machinery or power tools, motor vehicles or heavy equipment, confined spaces, and noisy environments. The role uses independent judgment to assess needs, adapt guidelines, solve problems, and make recommendations affecting department practices.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Ability to meet the stated physical requirements, including standing and walking throughout the shift and handling objects up to 20 pounds constantly, with occasional team lifting of objects up to 100 pounds or more.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in meeting departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Carry out merchandising directives and maintain corporate plan-o-grams.
Help ensure customers have a pleasant and productive shopping experience and provide strong customer service.
Assist with staffing, interviewing, selection recommendations, training, performance appraisal input, scheduling, coaching, and motivating associates.
Resolve customer and associate concerns with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, assortment decisions, inventory accuracy, and the display, signing, and pricing of advertised items.
Assist with supervisory responsibilities, including planning and assigning work, directing and evaluating performance, addressing complaints, and maintaining a positive, harassment-free work environment.
Help customers make buying decisions by identifying and evaluating their needs and making product recommendations.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.