RECEIVING SUPERVISOR (THE FRUIT GUYS) - CHICAGO, IL
About The Position
The Receiving Supervisor at The Fruit Guys champions the company’s 5R culture and ensures customer commitments are met through excellence in quality, safety, compliance, and operational execution. The role oversees receiving operations, leads the distribution team, drives vendor and employee performance, optimizes resources, and supports continuous improvement while providing service to internal and external stakeholders. The supervisor oversees inbound freight, product quality, ripening, inventory, supplies, cooler organization, and FIFO rotation. They also manage receiving records, data entry, donations, vendor communication, audits, food safety and sanitation programs, and facility audit readiness. The role includes coaching and developing team members and partnering with the Operations Manager on staffing and performance management. The position is based in Chicago, Illinois, with a Sunday–Thursday schedule and a 5:30 a.m. start time. It requires frequent lifting of up to 50 pounds and work that involves standing, walking, reaching, refrigerated environments, and warehouse equipment.
Requirements
- 3–5 years of leadership experience in high-volume receiving.
- Strong communication, leadership, organization, time management, problem-solving, conflict resolution, and customer service skills.
- Proficiency with Google Workspace and basic Excel.
- Ability to frequently lift up to 50 pounds, stand, walk, reach, work in refrigerated environments, and operate warehouse equipment including forklifts and pallet jacks.
- English language proficiency.
- Valid driver’s license.
Nice To Haves
- Experience with fresh produce or perishable goods.
- ERP/NetSuite experience.
- Bilingual Spanish.
- Forklift certification.
Responsibilities
- Supervise inbound freight according to SOPs, food safety requirements, GMPs, and organic standards.
- Serve as the facility’s fruit quality expert and ensure products meet company and customer expectations.
- Manage the ripening program and monitor product readiness.
- Evaluate, document, and track product quality using company systems and equipment.
- Conduct quality inspections, taste testing, and seasonal quality assessments.
- Oversee inventory, supply management, cooler organization, and FIFO rotation.
- Maintain vendor relationships and communicate quality standards effectively.
- Manage donation processes, receiving records, and data entry.
- Train and coach employees on food safety, GMPs, and organic requirements.
- Conduct audits, maintain records, and support facility audit readiness.
- Verify supplier, transportation, temperature, sanitation, and compliance standards.
- Ensure equipment, facilities, and contracted services meet food safety requirements.
- Execute sanitation programs and maintain department cleanliness.
- Support maintenance activities while preserving food safety compliance.
- Coach team members, provide feedback, and offer development opportunities.
- Partner with the Operations Manager on hiring, staffing, scheduling, and performance management.
- Conduct regular one-on-one meetings and monitor team performance metrics.
- Review payroll, approve time-off requests, and submit HR documentation.
- Ensure adherence to company policies, procedures, and training requirements.
- Expand and share fresh produce knowledge to improve quality and customer satisfaction.
- Educate employees on produce varieties, seasonality, handling practices, and quality standards.
- Support the region’s 99.5% delivery success goal through accurate receiving and quality verification.
- Ensure proper ripening, inventory rotation, and product quality management.
- Demonstrate respect, accountability, responsiveness, teamwork, and a positive attitude.
- Follow safety, sanitation, company policies, and attendance requirements.
- Participate in scheduled meetings and training.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Additional paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
