Terrain Receiving & Fulfillment Associate

Terrain•Westport, CT

10d•$18•Onsite

About The Position

A Receiving & Fulfillment Associate supports brand operations, emphasizing plant receiving and distribution, product order fulfillment, and nursery maintenance. The role helps uphold Terrain’s promises to welcome, inspire, inform, and appreciate customers. The position is located at 561 Post Road East, Westport, Connecticut, 06880.

Requirements

Build relationships naturally and embrace individuality and diversity.
Ability to thrive in a fast-paced, rapidly evolving environment.
Ability to work productively independently or as part of a team.
Basic knowledge of horticulture.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.
Ability to stand and walk for extended periods.
Ability to lift more than 50 pounds and push 100 pounds daily.
Willingness and ability to work in greenhouses and outdoors in all weather conditions.
Ability to safely operate machinery and equipment such as a forklift, skid steer, pallet jack, box cutter, and carts.

Responsibilities

Contribute to the brand experience by being positive, respectful, and helpful to others.
Fulfill online plant orders to support omni-channel customers.
Prioritize timely and accurate plant receiving and distribution.
Perform basic plant care and help maintain outdoor areas and systems in all seasons.
Share relevant information about shipment receiving, order fulfillment, and back-of-house organization, and participate in assigned projects.
Work productively with the consolidation team toward collaborative goals and adapt as business priorities change.
Communicate with the leadership team about shipment flow, plant quality, shipping damage, SKU issues, and shipment count discrepancies; assist with claims documentation and communication as needed.
Partner with the leadership team to maintain stock organization and keep receiving, shipping, stock, supply, and production areas clean.
Collaborate with partners to receive deliveries and process them according to visual standards; maintain receiving paperwork for inventory integrity.
Pull buyer-requested products for shipment to other locations and accurately process transfer paperwork; work with the consolidation transportation and shipping team on distribution requests.
Follow safety standards, maintain inventory accuracy, reduce product loss, and comply with company policies and procedures to support profitability.
Operate machinery and other equipment safely.