Receiving Associate Lead

American Furniture Warehouse•Tucson, AZ

1d•Onsite

About The Position

The Receiving Associate Lead plans, executes, and oversees receiving and transfer operations in coordination with the warehouse management team. The role coaches Receiving Associates in safely and efficiently loading outgoing merchandise onto trailers and containers and unloading incoming merchandise from vendors and other AFW facilities. The lead promotes team lifting and the use of hand trucks, and ensures merchandise is tagged and inventoried correctly. The position works with multiple departments to improve processes, maximize efficiency, and meet customer service expectations. It includes supervisory responsibilities. AFW provides training. This role takes place in a warehouse with fluorescent lighting, concrete flooring, noise from outside, and temperatures and climate affected by outside conditions. The position may involve scheduled shifts that include weekends and holidays. A pre-employment drug screen, background check, and fit-for-duty exam must be passed upon job offer.

Requirements

Ability to work scheduled shifts, which may include weekends and holidays.
Ability to learn, understand, and use technologies including Storis, iPad, Excel, and Word.
Knowledge of personal protective equipment (PPE) and ability to use it safely.
Ability to read, understand, and accurately follow oral and written instructions.
Ability to maintain a professional and clean appearance.
Excellent time-management skills and attention to detail.
Basic computer skills.
Positive attitude and strong interpersonal skills.
Ability to follow directions and work independently.
Excellent communication skills and customer service experience.
Ability to maneuver in confined and sometimes congested areas.
Ability to stand, walk, stoop, and bend for 8 or more hours daily.
Ability to lift, grip, bend, kneel, stoop, and move merchandise for 8 or more hours daily.
Ability to lift, lower, move, carry, push, and pull merchandise up to 100 pounds, and frequently handle or manipulate merchandise up to 250 pounds.
Ability to work in variable environments with different lighting, loud exterior noise, and flooring.

Nice To Haves

High school diploma or GED preferred; an equivalent combination of education and experience is accepted in lieu of a diploma.

Responsibilities

Promote and follow AFW safety policies and procedures, and encourage safety awareness.
Coach Receiving Associates in safely loading outgoing merchandise and unloading incoming merchandise.
Coach team members to use team lifting and hand trucks, and ensure merchandise is tagged and inventoried correctly.
Evaluate employee performance, communicate goals and expectations, provide feedback, and coach team members.
Assist with training new employees and ensure ongoing training for current employees.
Address complaints and resolve problems as needed.
Proactively manage changes in Receiving Department operations.
Adapt to changing priorities, demands, and timelines; prioritize and execute tasks in a high-pressure environment.
Work collaboratively with the warehouse management team and communicate effectively with team members and supervisors.
Coordinate with multiple departments to improve processes, maximize efficiency, and meet customer service expectations.
Perform other duties assigned or directed by a supervisor.