Real Estate Administrative Assistant

Ingles Markets, Inc.•Black Mountain, NC

77d

About The Position

The Real Estate Administrative Assistant responds to retail store communications about maintenance and service issues, coordinates qualified contractors, and follows repairs through to completion. The role also administers Common Area Maintenance (CAM), tax, insurance, and percentage rent for leased Ingles stores. Responsibilities include invoice review and processing, tenant billing and payment posting, lease and tenant-file maintenance, sales reporting, reconciliations, and related administrative support.

Requirements

High school diploma or equivalent; relevant work experience may be substituted for a degree.
General accounting knowledge.
Experience with systems such as SuccessFactors and Workforce Central.
Proficient computer skills, including Microsoft Office, email, voicemail, and internet/intranet use.
Strong organizational, time-management, and prioritization skills.
Excellent written and verbal communication skills.
Strong interpersonal skills and ability to work independently and as part of a team.
Flexibility and ability to adapt to changing needs, particularly during high-volume or stressful periods.

Nice To Haves

Bachelor’s degree in accounting or a related field.
1–3 years of experience in real estate, property management, or a comparable field.
Valid North Carolina Notary Public credential.

Responsibilities

Respond to store inquiries, contact appropriate contractors, and assign work order numbers.
Follow up with contractors and stores to ensure repairs are completed correctly and promptly.
Review, code, and submit contractor invoices for payment.
Receive and maintain an accurate, current log of CAM, tax, and insurance invoices.
Research and reconcile supporting documentation for landlord CAM invoice charges.
Prepare and review landlord sales reports.
Prepare deposits and provide the Accounts Receivable Department with the account numbers needed to post income in the General Ledger (SAP), maintaining accurate records.
Prepare and send accurate monthly tenant billing statements.
Receive and post tenant payments.
Prepare annual CAM and tax reconciliations and billing.
Prepare reports for management review as needed.
Set up amended, assigned, renewed, and new tenant leases in the computer system; create or update tenant files and enter required information.
Handle tenants' financial-related questions.
Maintain accurate files for current and former tenants.
Monitor tenant sales reports and percentage rent payments, and maintain the percentage rent spreadsheet.
Assist with month-end, quarter-end, and year-end reconciliations.
Assist department colleagues with filing, phone calls, follow-up, and other tasks as time permits.
Observe company rules and policies and comply with local, state, and federal health and civil code regulations.
Perform other duties and assignments as directed.