Re-Entry Services Navigator

Renton Technical College•3000 NE 4th Street Renton, WA

1d•Hybrid

About The Position

Renton Technical College is seeking a full-time, classified, overtime-eligible Re-Entry Services Navigator to provide high-touch navigation and support to justice-impacted individuals seeking to enroll and succeed at the college. The Navigator is a primary point of contact during students’ transition to postsecondary education, helping prospective students navigate admissions, enrollment, career exploration, educational planning, funding, and connections to campus and community resources. The position provides ongoing case management and connects enrolled students with academic advising and other college services to support progress toward credential completion. The Navigator collaborates with college departments, the Washington State Department of Corrections (DOC), facility education navigators, community corrections, and reentry partners to reduce barriers and support student persistence and completion. The position maintains student records, tracks outcomes, and completes reporting in support of grant objectives. It is represented by the Renton Professional Technical Association (Prof-Tech) union and reports to the Director of Entry Services. The role is grant funded through an ongoing DOC and State Board of Community & Technical Colleges partnership and is contingent upon continued funding. Work is mostly in person and on campus, with remote work possible as business permits. Working hours generally align with Monday–Friday business hours, with occasional evening and weekend work required.

Requirements

Bachelor’s degree from a regionally accredited institution, preferably in education, social work, criminal justice, or a related field; a combination of relevant education and work experience totaling two years may substitute for the education requirement.
Two years of professional experience providing case management, resource navigation, or similar individualized support services.
Experience helping individuals navigate postsecondary education processes, including admissions, enrollment, financial resources, educational planning, or student-support services.
Experience working effectively with diverse populations and a demonstrated commitment to equity, inclusion, and culturally responsive service.
Experience presenting information to groups of varying sizes, including prospective students, community organizations, correctional-facility audiences, and other partners.
Strong interpersonal, written, and verbal communication skills, including tact, discretion, confidentiality, and the ability to build trusting relationships, identify barriers, navigate complex systems, and connect people with appropriate resources and services.
Strong organizational and technological skills, including maintaining accurate records, managing multiple priorities, meeting deadlines, and using standard computer applications and student information systems.
Valid driver’s license and insurance.
Must meet Washington State Department of Corrections requirements for entry into DOC facilities.
Must authorize employment in the United States; offers are contingent on background checks, including employment and required degree or credential verification. Finalists must complete the Sexual Misconduct Disclosure form, and post-offer, pre-employment criminal background checks are required.

Nice To Haves

Experience working with the Washington State Department of Corrections, correctional institutions, community corrections, reentry programs, or related systems and organizations.
Experience working in a technical college, community college, university, or other postsecondary institution.
Knowledge of correctional systems, reentry processes, and the experiences and barriers faced by people transitioning from incarceration.
Ability to speak a language in addition to English; preference is given to languages commonly spoken in the RTC service area, including Spanish, Vietnamese, Russian, Somali, and Chinese.

Responsibilities

Provide comprehensive navigation services to prospective and enrolled justice-impacted students transitioning from incarceration to postsecondary education and training.
Serve as the primary point of contact for justice-impacted students and communicate regularly to promote engagement, persistence, retention, and program completion.
Meet individually with students to identify goals, address barriers, and connect them with college and community resources.
Support students with admissions, onboarding, enrollment, funding, career exploration, and educational pathway planning by facilitating connections to college departments and services.
Make warm handoffs and referrals to resources such as advising, financial aid, workforce funding, accessibility services, counseling, housing, transportation, employment, recovery supports, and other basic-needs services.
Monitor student progress and provide ongoing encouragement, advocacy, and navigation support in collaboration with student-support staff.
Develop and maintain collaborative relationships with DOC staff, community corrections, facility education navigators, reentry centers, and community-based organizations.
Conduct outreach at correctional facilities and respond to referrals from DOC, facility education navigators, reentry centers, and community partners to engage prospective students before and after release.
Participate regularly in statewide navigator meetings, trainings, and collaborative initiatives.
Maintain accurate and timely student records, case notes, service documentation, referrals, and outcome data in college and grant-required systems.
Track participant engagement, enrollment, persistence, progression, completion, and other required outcomes.
Prepare required reports and documentation and support grant compliance, monitoring, evaluation, and continuous improvement.
Participate in college committees, student-success initiatives, and professional development opportunities supporting equity, access, and student success.
Maintain current knowledge of college programs, student-support services, workforce funding opportunities, and community resources available to justice-impacted students.
Perform other duties as assigned.