Re-Entry Admissions Advisor

The Sullivan University System•Louisville, KY

5d•Onsite

About The Position

Sullivan University is seeking a full-time Re-Entry Admissions Representative to work with former students of The Sullivan University System and encourage them to return to school. The role is responsible for generating sufficient student interest and enrollment while ensuring students’ needs and enrollment objectives are met. This is an on-site position with a schedule that includes three days from 8 a.m. to 5 p.m., one day from 10 a.m. to 7 p.m., Fridays from 8 a.m. to 4:30 p.m., and occasional Saturdays. The representative contacts former students, conducts admissions interviews, evaluates qualifications and program fit, and coordinates the re-admissions, enrollment, and registration process with other departments. The role also supports student retention through ongoing communication, maintains accurate records and enrollment forecasts, complies with admissions policies and regulations, and participates in department and campus events. The position may also serve as backup for new student admissions interviews and perform other duties as assigned.

Requirements

Three years of related experience.
Excellent written, verbal, and interpersonal communication skills.
Basic knowledge of financial aid programs and procedures.
Proficient knowledge of the school’s academic programs.
Proficient knowledge of applicable corporate, state, and federal regulations and policies.
Ability to maintain a flexible work schedule, including evenings and weekends.
Ability to work efficiently and manage time in a fast-paced, demanding environment.
Ability to use computerized lead-tracking and data-management systems and proficiency with Microsoft Office products.
Ability to sit for extended periods.
Ability to hear and speak well enough to communicate face to face and by telephone with students, visitors, faculty, and staff.
Ability to conduct extensive telephone communications with prospective or enrolled students.
Ability to move around facilities to give tours to prospective students and families.

Nice To Haves

Bachelor’s degree preferred.
Equivalent combination of education and work experience may be considered.

Responsibilities

Contact former Sullivan University System students by outbound calls, email, and text to arrange and conduct appointments; conduct referral campaigns and participate in fairs and other events as needed.
Interview returning students, assess whether they meet admission requirements and are qualified for their program of interest, evaluate likely success, and help ensure appropriate program placement.
Conduct tours and refer prospective students to other programs or locations as appropriate.
Coordinate the re-admissions process with other departments, including checking for collection holds and arranging Student SAP completion, program planner approval, and student scheduling.
Obtain required approval from the Enrollment Services Director or Location Director when prior tuition rates may be held.
Meet ongoing enrollment and activity goals and conduct work professionally, ethically, and with integrity in compliance with the SUS Admissions Code of Conduct.
Follow applicable corporate, state, and federal admissions regulations and policies.
Facilitate enrollment and registration by ensuring completion of applications, collection of fees, scheduling of financial planning appointments, and communication of registration and orientation dates.
Support retention by maintaining regular contact with applicants and informing enrolled students about campus retention activities until they begin classes.
Cancel non-responsive applicants promptly and accurately forecast projected enrollments as requested by management.
Maintain accurate, timely records of activities and student statuses in Campus Vue and Talisma.
Complete new-hire and ongoing training courses on time.
Demonstrate proficiency in work planning and organization, communication and interpersonal skills, professional development, job knowledge and compliance, judgment and decision-making, and teamwork and management.
Maintain acceptable Admissions Experience Survey ratings.
Assist with and attend department events, including scholarship day, open house, registration, orientation, and graduation ceremonies.
Serve as backup for new student admissions interviews as directed.
Perform other duties as assigned.

Benefits

90% tuition discount through the master’s degree level for the employee and a 40% dependent discount after the first quarter from hire, increasing to 90% after three years.
Medical, dental, vision, life, AD&D, long-term care, short-term care, auto, and home insurance.
401(k).
Competitive salary.
11 paid holidays.
Paid vacation and sick time.
Paid volunteer time.
Employee referral bonus.
Employee discounts at local restaurants and venues.
Comprehensive wellness program.
Internal mobility.
Professional training and development.
Individual coaching.
Diverse and positive work environment.
Opportunity to support local charities through the Sullivan Cares Program.