About The Position

Provides case management to help Out of School Youth re-entering society prepare for employment that leads to self-sufficiency. The Career Navigator maintains accurate participant records across electronic databases, manages an ongoing caseload, and helps job seekers make progress toward employment goals through plans, assessments, workshops, job coaching, mentorship, and support services. The role coordinates with Business Services, employers, community agencies, and other partners to connect participants with career opportunities and resources.

Requirements

  • Associate’s degree in a related field and at least two years of related work experience, or a satisfactory equivalent combination of education and experience.
  • A high school diploma or equivalent with three years of related experience may be considered.
  • Strong facilitation, public speaking, and guided-learning skills.
  • Strong organizational and time-management skills.
  • Ability to lead learning processes and relate to diverse populations.
  • Excellent internal and external customer service skills.
  • Excellent computer skills, including experience with Microsoft Office, Word, Excel, and specialized databases and systems.
  • Current valid driver’s license with a low-risk driver rating.
  • Automobile liability insurance.

Nice To Haves

  • Knowledge of community resources and industries in the area.
  • Bilingual ability.

Responsibilities

  • Prepare, organize, and maintain accurate, updated participant information in multiple electronic databases, including the history of program participation and supportive services provided.
  • Manage an ongoing caseload and assist job seekers in retaining employment aligned with their skills, capabilities, and interests.
  • Create and update plans to manage participant progress toward goals.
  • Schedule and conduct workshops, webinars, and other job-readiness activities.
  • Coordinate with the Business Services team on online learning activities related to individual employment plans and goals, and monitor progress.
  • Administer pre- and post-test assessments.
  • Assess participants’ skills, aptitudes, and abilities.
  • Research, identify, and deliver appropriate job coaching, mentorship, and support services to help participants overcome barriers.
  • Ensure adequate preparation for training activities.
  • Interpret employer feedback and use it to tailor case management and job coaching.
  • Collaborate with the Business Services team, area businesses, advisory groups, and agencies to encourage the development of opportunities.
  • Investigate and share post-secondary options and adult services, and network with appropriate community agencies and organizations.
  • Build rapport with participants to explore career options and interests together.
  • Encourage participants to maintain career portfolios documenting their learning and skill attainment.
  • Work with participants individually or in groups to problem-solve employment issues.
  • Perform other duties as requested.

Benefits

  • Extensive learning opportunities and networking programs.
  • Mileage and travel reimbursement.
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