About The Position

The Career Navigator provides case management for out-of-school youth re-entering society, helping them prepare for employment that can lead to self-sufficiency. The role maintains accurate participant records across electronic databases, manages an ongoing caseload, and supports job seekers in finding and retaining employment suited to their skills, capabilities, and interests. The Career Navigator creates and updates participant plans, conducts assessments, and organizes job-readiness workshops, webinars, and other learning activities. The position coordinates with the Business Services team and community partners, identifies appropriate coaching and support services, and helps participants address employment barriers and document learning and skill attainment. The role also uses employer feedback to tailor case management and job coaching and explores career, post-secondary, and adult-service options with participants.

Requirements

  • Associate’s degree in a related field and at least two years of work experience in a related field, or a satisfactory equivalent combination of education and experience; relevant fields include social services, human resources, communication, and business.
  • A high school diploma or equivalent with three years of related experience may be considered.
  • Strong facilitation, public speaking, and guided-learning skills.
  • Strong organizational and time-management skills.
  • Ability to lead learning processes and relate to diverse populations.
  • Excellent internal and external customer-service skills.
  • Excellent computer skills, including experience with Microsoft Office, Word, Excel, and specialized databases and systems.
  • Current valid driver’s license with a low-risk driver rating and automobile liability insurance.

Nice To Haves

  • Knowledge of community resources and local industries.
  • Bilingual ability.

Responsibilities

  • Provide case management to out-of-school youth re-entering society to help them prepare for employment leading to self-sufficiency.
  • Prepare, organize, and maintain accurate, up-to-date participant information in electronic databases, including records of supportive services issued.
  • Manage an ongoing caseload and assist job seekers in retaining employment aligned with their skills, capabilities, and interests.
  • Create and update plans and manage job seekers’ progress toward their goals.
  • Schedule and conduct workshops, webinars, and other job-readiness activities.
  • Coordinate online learning activities with the Business Services team in connection with individual employment plans and goals, and monitor progress.
  • Administer pre- and post-test assessments and assess participants’ skills, aptitudes, and abilities.
  • Research and provide appropriate job coaching, mentorship, and support services to help participants overcome barriers.
  • Ensure participants are adequately prepared for training activities.
  • Interpret employer feedback and use it to tailor case management and job coaching.
  • Collaborate with the Business Services team, area businesses, advisory groups, and agencies to develop opportunities.
  • Investigate and share post-secondary options and adult services, and network with community agencies and organizations.
  • Build rapport with participants to explore career options and interests.
  • Encourage participants to maintain career portfolios documenting learning and skill attainment.
  • Work individually or in groups with participants to problem-solve employment issues.
  • Perform other duties as requested.

Benefits

  • Extensive learning opportunities and networking programs.
  • Mileage and travel reimbursement.
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