Rare Disease Account Specialist - Portland, OR

Neurocrine Biosciences • US OR Home Office, OR

6d • $135,300 - $186,000

About The Position

Neurocrine Biosciences is hiring a Rare Disease Account Specialist to represent a first-in-class treatment for rare congenital adrenal hyperplasia (CAH) and support patients and healthcare providers across the Portland, Oregon territory. The specialist is expected to understand local practices, delivery networks, and patient populations; position the company as a leader in the endocrine space; and maximize territory sales. The role provides education and approved support to customers from diagnosis through rare-disease management and represents Neurocrine in the communities it serves.

The specialist builds collaborative relationships with Centers of Excellence (COEs), academic institutions, health systems, physicians, clinics, and other stakeholders. They execute marketing and sales strategies and use brand messaging, clinical information, targeting, and digital technology to deliver tailored customer experiences while maintaining high ethical standards. The role includes patient-centric account planning, disease-state education, product expertise, support for patient access, and collaboration with payer access and patient advocacy teams.

Requirements

• One of the following education and experience pathways: BS/BA degree and the stated sales and relevant work experience; a preferred master's degree and the stated reduced experience; or a PhD and some experience as described in the posting.
• For the BS/BA pathway, 4+ years of biotech or pharmaceutical sales experience and 5+ years of relevant work experience calling on prescribers of specialized, high-value products.
• Proven launch experience in highly complex and competitive environments.
• Proven sales performance documented through quota attainment, ranking reports, recognition awards, or similar accomplishments.
• Experience with business systems, sales force automation platforms, and business intelligence tools such as Salesforce.com, Oracle, SAP, Business Objects, COGNOS, QlikView, or Veeva.
• Ability to plan, analyze, and interpret sales data to identify and address business opportunities.
• Proficiency with a Sales Force Automation application and basic business software.
• Strong communication, interpersonal, networking, problem-solving, negotiation, collaboration, organizational, and relationship-building skills.
• Ability to multitask, prioritize, manage shifting responsibilities, and handle complexity in a dynamic, cross-functional environment.
• Understanding of industry standards, customer segments, specialty product distribution, market access fundamentals, and healthcare regulatory and enforcement environments.
• Ability to set and achieve challenging business objectives, work independently, demonstrate self-leadership, and navigate complex accounts and varied sites of care.
• High ethical standards, ownership, accountability, intellectual curiosity, and an entrepreneurial spirit.
• Ability to work cross-functionally and identify and hire an exceptional sales team.
• A valid driver's license, clean driving record, and ability to operate a motor vehicle, as the position requires frequent driving.

Nice To Haves

• Experience in rare diseases.
• Prior experience calling on key accounts, COEs, and academic institutions.
• Previous start-up or market-development experience.
• Endocrine experience, strongly preferred.
• Experience with products in specialty pharmacy distribution or a Hub Model.
• Passion for patient and caregiver programs.

Responsibilities

• Lead implementation of a patient-centric model involving physicians, their staff, clinics, and applicable hospitals.
• Develop and maintain strategic long-term relationships with COEs, academic teaching institutions, key health systems, and relevant IDNs.
• Serve as an authority on Neurocrine tools and resources that support physicians, pharmacists, and other healthcare providers caring for rare-disease patients.
• Create, maintain, and execute strategic business and account plans informed by the brand plan and local market conditions.
• Build expertise in targeted disease states, including patient journeys, standards of care, and treatment drivers.
• Use clinical and scientific knowledge to execute local disease education and promotional programs.
• Provide product expertise and customer service to targeted accounts and appropriate stakeholders.
• Expand expertise concerning treating and referring physicians, payers, hospital systems, pharmacies, labs, and other care-continuum stakeholders, while monitoring how their relationships affect treatment decisions.
• Navigate academic and community hospital settings to access targeted healthcare professionals and other stakeholders.
• Maintain payer relationships so providers have current coverage and reimbursement information; collaborate with the payer access team to keep relevant stakeholders informed and maximize patient access.
• Build relationships with patient advocacy groups and support appropriate patient education and disease-awareness activities in the community.
• Engage providers managing patients with rare CAH and provide high-level clinical education on the disease and product.
• Compliantly assist with patient access to therapies, including education on testing procedures, site-of-care determination, and reimbursement processes.
• Provide educational support to an underserved patient community and collaborate with patient advocacy to support patients and the rare-disease community.
• Monitor industry and market trends and best practices, and provide feedback during initial launch stages.
• Perform other job-related duties as assigned.

Benefits

• Quarterly incentive compensation plan with the opportunity to earn additional compensation based on individual performance.
• Equity-based long-term incentive program.
• Retirement savings plan with company match.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level