Rare Disease Account Specialist – CAH, North East

Neurocrine Biosciences•US CT Home Office, CT

1d•$135,300 - $186,000

About The Position

Neurocrine Biosciences is hiring a Rare Disease Account Specialist to represent a first-in-class treatment for classic congenital adrenal hyperplasia (CAH) within an assigned territory. The specialist is expected to understand local practices, delivery networks, and patient populations; position the company as a leader in the endocrine space; and maximize territory sales. The role provides education and approved support to healthcare customers from diagnosis through rare disease management, while representing Neurocrine in the communities it serves. The specialist builds collaborative relationships with Centers of Excellence (COEs), academic institutions, health systems, physicians, clinics, and other stakeholders. They execute marketing and sales strategies, master brand messaging and clinical information, and use digital technology to deliver tailored customer experiences while maintaining high ethical standards. The role also works with providers, patient advocacy groups, and payer-access partners to support disease awareness, patient education, treatment access, and reimbursement understanding. The position requires a bachelor's degree and relevant biotechnology or pharmaceutical sales experience, with alternate experience pathways for candidates with a master's degree or PhD. The role involves frequent driving and requires a valid driver's license, a clean driving record, and the ability to operate a motor vehicle. The stated annual base salary range is $135,300–$186,000, with eligibility for quarterly incentive compensation and an equity-based long-term incentive program. Benefits include a retirement savings plan with company match, paid vacation, holidays and personal days, paid caregiver/parental and medical leave, and medical, prescription drug, dental, and vision coverage.

Requirements

Bachelor of Science or Bachelor of Arts degree and 4+ years of biotechnology or pharmaceutical sales experience, including 5+ years of relevant work experience calling on prescribers of specialized, high-value products; alternatively, a preferred master's degree with 2+ years of the described experience, or a PhD with some of the described experience.
Proven launch experience in highly complex and competitive environments.
Demonstrated sales success with quantifiable or documented accomplishments, such as quota attainment, rankings, and recognition awards in specialty pharmaceutical or biotechnology markets.
Experience with business systems, sales-force automation platforms, and business intelligence tools such as Salesforce.com, Oracle, SAP, Business Objects, COGNOS, QlikView, or Veeva.
Ability to plan, analyze, and interpret sales data to identify and address business opportunities.
Proficiency with a sales-force automation application and basic business software.
Ability to multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional team environment.
Strong collaboration, interpersonal, organizational, verbal communication, and written communication skills, with attention to detail and the ability to manage complexity.
Thorough understanding of industry standards, customer segments, specialty product distribution, and market-access fundamentals.
Ability to set and achieve challenging business objectives, supported by superior product or portfolio performance.
Self-leadership ability to inspire peers to achieve high performance.
Ability to work with ownership, accountability, and high ethical standards; work independently; and collaborate cross-functionally.
Ability to navigate complex and challenging accounts across varied sites of care.
Strong understanding of healthcare regulatory and enforcement environments.
Ability to identify and hire an exceptional sales team.
Valid driver's license, clean driving record, and ability to operate a motor vehicle, as frequent driving is required.

Nice To Haves

Experience in rare diseases.
Prior experience calling on key accounts, COEs, and academic institutions.
Previous start-up or market-development experience.
Endocrine experience, strongly preferred.
Experience with products distributed through specialty pharmacies or a hub model.
Passion for patient and caregiver programs.
Ability to challenge the status quo with intellectual curiosity and entrepreneurial spirit, and derive satisfaction from purposeful work.
Alignment with Neurocrine's core values.

Responsibilities

Lead implementation of a patient-centric model involving physicians, their staff, clinics, and applicable hospitals.
Develop and maintain strategic long-term relationships with COEs, academic teaching institutions, key health systems, and relevant integrated delivery networks (IDNs).
Serve as an authority on Neurocrine tools and resources that support healthcare providers in advocating for rare disease patients.
Create, maintain, and execute strategic business and account plans based on the brand plan and local market conditions.
Build expertise in targeted disease states, including patient journeys, standards of care, and treatment drivers.
Use disease, therapeutic, clinical, and scientific knowledge to execute local disease education and promotional programs.
Provide product expertise and customer service to targeted accounts and appropriate stakeholders.
Expand knowledge of treating and referring physicians, payers, hospital systems, pharmacies, laboratories, and other care-continuum participants, while monitoring stakeholder dynamics that influence treatment decisions.
Navigate academic and community hospital settings to access targeted healthcare professionals and other stakeholders.
Maintain payer relationships and collaborate with the payer access team to keep stakeholders informed about coverage and reimbursement status and support patient access.
Build relationships with patient advocacy groups to support appropriate patient education and community disease-awareness activities.
Engage providers managing patients with rare CAH and provide clinical education about the disease and product.
Compliantly assist with patient access to therapies, including education on testing procedures, site-of-care determination, and reimbursement processes.
Provide educational support to an underserved patient community and collaborate with patient advocacy partners.
Keep abreast of industry and market trends and best practices, and provide feedback during the initial stages of launch.
Perform other job-related duties as assigned.