Rare Disease Account Specialist - CAH, Manhattan, NY

Neurocrine Biosciences•US NY Home Office, NY

4d•$135,300 - $186,000

About The Position

Neurocrine Biosciences is hiring a Rare Disease Account Specialist to represent a first-in-class treatment for rare congenital adrenal hyperplasia (CAH) in Manhattan, New York. The specialist develops expertise in the territory’s healthcare practices, delivery networks, and patient populations, and works to position the company as a leader in endocrinology while maximizing territory sales. The role provides education and approved support to healthcare customers across diagnosis and rare disease management, and represents Neurocrine in the communities it serves. The specialist builds collaborative relationships with Centers of Excellence (COEs), academic institutions, health systems, physicians, clinics, and other stakeholders. The role executes marketing and sales strategies and delivers tailored, high-impact customer experiences using brand messaging, clinical information, targeting, and digital technology, while maintaining high ethical standards. The position also supports patient access, education, and disease awareness in collaboration with providers, payer access teams, and patient advocacy groups.

Requirements

Bachelor’s degree and at least 8 years of biotech or pharmaceutical sales experience, including at least 5 years of relevant experience calling on prescribers of specialized, high-value products; alternatively, a master’s degree and at least 6 years of such experience, or a PhD and at least 4 years of such experience.
Proven launch experience in highly complex and competitive environments.
Proven sales performance documented through quota attainment, rankings, recognition awards, or other sales accomplishments.
Experience with business systems, sales force automation platforms, and business intelligence tools such as Salesforce.com, Oracle, SAP, Business Objects, COGNOS, QlikView, or Veeva.
Demonstrated ability to plan, analyze, and interpret sales data to identify and address business opportunities.
Proficiency with a sales force automation application and basic business software.
Ability to organize, multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional environment.
Strong collaboration, interpersonal, organizational, verbal communication, and written communication skills, with attention to detail and ability to manage complexity.
Thorough understanding of industry standards, customer segments, specialty product distribution, and market access fundamentals.
Ability to set and achieve challenging business objectives, supported by product or portfolio performance.
Self-leadership that inspires peers to achieve high performance.
Ability to work with ownership and accountability while maintaining high ethical standards.
Ability to navigate complex and challenging accounts across varied sites of care.
Intellectual curiosity, entrepreneurial spirit, and willingness to challenge the status quo.
Strong understanding of healthcare regulatory and enforcement environments.
Demonstrated ability to work cross-functionally and independently.
Ability to identify and hire an exceptional sales team.
Valid driver’s license, clean driving record, and ability to operate a motor vehicle; the position requires frequent driving.

Nice To Haves

Experience in rare diseases.
Previous start-up or market development experience.
Endocrine experience is strongly preferred.
Experience with products in specialty pharmacy distribution or a Hub Model.
Passion for patient and caregiver programs.
Master’s degree preferred in the alternative qualification pathway.

Responsibilities

Lead implementation of a patient-centric model involving physicians, their staff, clinics, and applicable hospitals.
Develop and maintain strategic long-term relationships with COEs, academic teaching institutions, key health systems, and relevant IDNs.
Serve as an authority on Neurocrine tools and resources that support healthcare providers advocating for rare disease patients.
Create, maintain, and execute strategic business and account plans based on the brand plan and local market conditions.
Develop expertise in targeted disease states, including patient journeys, standards of care, and treatment drivers.
Use clinical and scientific knowledge to conduct local disease education and promotional programs.
Provide product expertise and customer service to targeted accounts and appropriate stakeholders.
Build expertise and maintain awareness of treating and referring physicians, payers, hospital systems, pharmacies, laboratories, and other care-continuum stakeholders and their influence on treatment decisions.
Navigate academic and community hospital settings to engage targeted healthcare professionals and other key stakeholders.
Maintain payer relationships, keep providers informed about coverage and reimbursement, and collaborate with the payer access team to provide current information and maximize patient access.
Build relationships with patient advocacy groups to support appropriate patient education and community disease awareness.
Engage providers managing patients with rare CAH and provide high-level clinical education on the disease and product.
Compliantly assist with patient access to therapies, including education on testing procedures, site-of-care decisions, and reimbursement processes.
Provide educational support to an underserved patient community and collaborate with patient advocacy to support the patient and rare disease communities.
Monitor industry and market trends and best practices, and provide feedback during initial launch stages.
Perform other job-related duties as assigned.