Range Senior Sales Associate NF2

U.S. Marine Corps•Norfolk County, VA

2d•Onsite

About The Position

Marine Corps Community Services (MCCS) is hiring a Range Senior Sales Associate to support the Camp Allen Indoor Shooting Range. The position combines retail sales and customer service with range operations, safety, inventory control, and facility upkeep. As a first point of contact, the associate helps customers with lane and firearms rentals and purchases of ammunition, retail items, and memberships. The role includes operating the point-of-sale system, handling cash and payments, merchandising and stocking merchandise, and maintaining sales records. The associate is responsible for proper inventory, handling, storage, accountability, and security of firearms and ammunition, and for following installation procedures and applicable local and federal laws. The associate serves as a Range Safety Officer while on duty and may be scheduled exclusively in that capacity. The role also involves answering customer questions about firearms, safety, and ammunition; keeping the range clean and operational; and assisting with opening, closing, and other tasks assigned by the Range Manager or Assistant Manager. Necessary maintenance may involve firearms and shooting-range equipment.

Requirements

Experience in retail sales and/or retail customer service, including cash handling, stocking, display, sales, returns, or special orders.
Familiarity with business mathematics and merchandising methods.
Ability to operate a cash register.
Understanding of MCCS policies, orders, and regulations.
Progressively responsible administrative and technical work experience involving recreational shooting operations.
Must be at least 21 years old.
Ability to lift and carry objects up to 45 pounds independently and objects over 45 pounds with assistance.
Ability to successfully obtain and maintain a Tier 3 background investigation.
For positions involving firearms or ammunition, completion of DD Form 2760 and the required continuing obligation to notify the immediate supervisor of any qualifying domestic-violence conviction.
Applicants selected for positions involving firearms or ammunition must meet federal eligibility requirements for employment in such positions.

Nice To Haves

Six months of experience with firearms and ammunition knowledge.
Familiarity with retail operations.
Experience with mechanical and maintenance tasks.
Experience cleaning firearms and identifying the need for minor repairs.
Experience maintaining and repairing range target systems and keeping shooting bays in order, including lighting and baffles.
Experience painting, replacing plywood, and completing other repairs that range staff can perform.

Responsibilities

Operate the point-of-sale system and cash register; process sales, payments, change, checks, and credit cards accurately, and complete related sales records.
Stock, price, store, display, and merchandise retail products; ensure items are properly marked and adequately stocked.
Assist customers with lane rentals, firearms rentals, ammunition and retail purchases, and memberships.
Provide courteous, friendly customer service; identify customer needs, resolve problems, check satisfaction, and refer issues to a supervisor or appropriate contact when needed.
Assist with inventories and ensure accountability and security of assigned areas; report damaged, out-of-stock, or slow-moving merchandise to the supervisor.
Maintain proper handling, storage, accountability, and security of firearms and ammunition in compliance with applicable regulations.
Follow installation Standard Operating Procedures and local and federal laws, and communicate with installation range control to support safe operations.
Serve as a Range Safety Officer while on duty, maintain safety in the facility, and answer customer questions about firearms, firearm safety, and ammunition.
Maintain the cleanliness and organization of the range and shooting bays; assist with opening and closing procedures.
Perform necessary maintenance tasks involving firearms and shooting-range equipment, and assist the Range Manager or Assistant Manager with other assigned duties.