Library Technician Nf2

U.S. Marine Corps•San Diego, CA

About The Position

Marine Corps Community Services (MCCS) seeks a Library Technician to support library operations and provide customer service to Marines, their families, and others in the Marine Corps community. The role includes technical and specialized administrative work related to library materials, patron accounts, circulation, library statistics, customer assistance, programs, and technology. Duties may focus on areas such as cataloging, processing, circulation, electronic and virtual resources, classification systems, Makerspace, programming, and computer technology. The position requires flexibility as business requirements, information systems, and technology change. The employee is expected to provide courteous, friendly service, promptly address customer problems, follow safety requirements, and support equal employment opportunity principles and prevention of sexual harassment. Other related duties may be assigned.

Requirements

At least one year of experience in responsible library support services or related career fields, relevant coursework, or an appropriate combination of education and experience demonstrating equivalent knowledge and skills.
Ability to operate office equipment such as computers, printers, and copiers.
Occasional lifting of up to 20 pounds may be required.
Successful completion of a National Agency Check and Inquiries (NACI) is a condition of employment.
Direct deposit of total net pay is mandatory.

Responsibilities

Assist with acquiring, processing, distributing, and disposing of library materials and maintaining patron accounts.
Record and compile statistics on library usage, including circulation, program attendance, computer usage, reference questions, and patron counts.
Explain library policies, rules, regulations, circulation procedures, and customer entitlements.
Perform circulation procedures, including checking materials in and out and verifying customer access to the facility.
Facilitate and complete holds and interlibrary loan (ILL) requests.
Register new patron accounts and demonstrate how to use online public access catalogs and virtual resources.
Help customers locate and use library services and resources, including room reservations, programming, reference services, and Makerspace.
Assist patrons in the computer lab and troubleshoot computer issues.
Communicate information clearly and straightforwardly.
Participate in events, programs, and projects that support the library mission.
Generate reports, provide statistical data, and condense information for further compilation.
Adapt to new business requirements, information system updates, and technology changes.
Provide courteous, friendly customer service; act promptly to solve problems and alert a supervisor or appropriate contact when assistance is needed.
Follow safety regulations and standards and promptly report observed hazards, injuries, occupational illnesses, or property damage.
Support EEO principles and the prevention of sexual harassment.
Perform other related duties as assigned.