Catering Coordinator NF2

U.S. Marine Corps•Quantico, VA

14h

About The Position

Marine Corps Community Services (MCCS) is seeking a Catering Coordinator to help support and enhance the quality of life for Marines, their families, and others in the Marine Corps Community. The position organizes and coordinates catering and special events, including membership affairs, command functions, cultural events, and balls. It involves meeting with clients to discuss event needs and available services, reviewing event schedules, and ensuring preparations such as staffing, room arrangements, supplies, and equipment are in place. The coordinator oversees catering bookings and event execution, maintains communication and records, checks work in progress, and helps ensure quality in service and food and beverage products. The role also includes maintaining department work areas and equipment, following up with clients, handling reports and funds as assigned, arranging supply replenishment, and ensuring compliance with security, sanitation, health, environmental, and fire regulations. The position provides courteous customer service, addresses problems promptly, and adheres to workplace safety and equal employment standards. This is a white-collar position that may occasionally require lifting up to 20 pounds. Management may change selectees from part-time to full-time or vice versa without further competition. The hiring process may include criminal-record and investigative checks, and employment is contingent on successful completion of a National Agency Check and Inquiries (NACI). Direct deposit is mandatory. Applicants must submit a resume of no more than two pages; other documents may be required when applicable.

Requirements

At least one year of experience demonstrating knowledge of standardized club or food-facility operational practices and procedures, pricing, and coordination with all facets of club operation.
Knowledge and understanding of catering practices.
Skills to assist customers in planning party functions.
Ability to plan, organize, and coordinate functions to provide quality service and customer satisfaction.
Ability to carry out responsibilities independently, work under pressure, and work with limited supervision.
Ability to prepare reports and complete simple contractual arrangements.
Ability to deal courteously and effectively with customers, employees, and management.
Occasional lifting of up to 20 pounds may be required.
Successful completion of a National Agency Check and Inquiries (NACI) is required for employment.
Resume must not exceed two pages.

Responsibilities

Organize and coordinate catering and special events, including membership affairs, command functions, cultural events, and balls.
Meet with clients to discuss event requirements and explain available services, such as rooms, decorations, menus, and entertainment.
Receive and review schedules of banquets and related activities, confirming necessary staffing, room arrangements, supplies, and equipment.
Provide thematic room decorations when they have not been arranged by the client.
Handle change orders promptly and accurately.
Apply catering booking strategies to maximize profitable use of function-room time and space.
Follow catering procedures and maintain timely communication and distribution of relevant information.
Check work in progress to ensure procedures, methods, and deadlines are met.
Ensure quality in service and food and beverage products.
Keep catering work areas organized and well maintained, and ensure equipment and supplies are clean and properly stored.
Maintain private-party logbooks and contract files, and follow up with clients for evaluations of services rendered.
As required, verify receipts at closing, complete and post function reports, and distribute pertinent reports to the appropriate department.
Manage funds generated from all sources, including collection, reconciliation, recording, safeguarding, and deposit in accordance with applicable policies and procedures.
Determine when materials need replenishment, obtain needed items through routine procedures, authorize stock or supply levels, and make minor procedural adjustments to address delays or equipment failures.
Ensure compliance with security, sanitation, health, environmental, and fire regulations in assigned areas.
Ensure employees are appropriately dressed, neat, clean, and compliant with sanitation regulations.
Provide courteous, friendly customer service; take action to resolve problems promptly and seek help from a higher-level supervisor or appropriate contact when needed.
Follow safety regulations and standards, and promptly report workplace hazards, injuries, occupational illnesses, or property damage.
Support equal employment opportunity principles and prevention of sexual harassment.