Library Tech Nf2

U.S. Marine Corps•Marine Corps Air Station Miramar, CA

About The Position

The Library Tech supports Marine Corps Community Services library operations by performing technical and specialized administrative tasks, including acquiring, processing, distributing, and disposing of library materials and maintaining patron files. The incumbent supports circulation, assists patrons with computers and digital resources, responds to routine technical issues, and helps customers use library facilities, services, and resources. The role involves compiling usage statistics and reports, registering patrons, issuing library cards, processing reserves and interlibrary loan requests, explaining library procedures, and providing instruction on the online public access catalog and other digital resources. Duties may focus on cataloging, processing, circulation, electronic resource instruction, Semper Find It alignment, Makerspace, or programming. The incumbent also participates in projects and events that support the library’s Premier status. The position requires adaptability to changing business requirements, information systems, and technology. It includes providing courteous, friendly customer service; taking action to resolve problems; escalating issues when needed; following safety standards; reporting hazards, injuries, occupational illnesses, and property damage; and supporting equal employment opportunity principles and prevention of sexual harassment.

Requirements

At least one year of experience in library support services or related job experience.
Ability to operate office equipment such as computers, scanners, and copiers.
Ability to obtain and maintain a Tier 1 Child Care (CNACI) background check for work involving children under 18.
Ability to lift up to 20 pounds occasionally.

Responsibilities

Assist with acquiring, processing, distributing, and disposing of library materials and maintaining patron files.
Compile daily and monthly statistics and generate reports and statistical data.
Assist patrons at computer areas and routinely troubleshoot computer issues.
Perform circulation procedures, including checking materials in and out and verifying customer access to the facility.
Register new patrons and issue library cards.
Demonstrate use of the online public access catalog and explain library rules, regulations, circulation procedures, and entitlements.
Take reserve and interlibrary loan requests and ensure they are filled.
Record statistics on circulation, program attendance, computer searches, reference questions, and patron counts.
Assist and advise customers in locating and using library facilities and resources, including conference rooms, study rooms, children’s programs, reference services, and Makerspace.
Navigate and instruct patrons on digital resources, methods of access, and the integrated library system (ILS).
Participate in events, programs, projects, and other work supporting the library’s Premier status.
Adapt to new business requirements, information systems updates, and technology changes.
Provide courteous, friendly customer service and take action to resolve problems, escalating issues to a supervisor or appropriate contact when necessary.
Follow safety regulations and promptly report workplace hazards, injuries, occupational illnesses, and property damage to library materials.
Support equal employment opportunity principles and the prevention of sexual harassment.
Perform other related duties as assigned.