Catering Coordinator

Stew Leonard's • Newington, CT

1d • $18 - $22

About The Position

The Catering Coordinator promotes the growth of Stew Leonard’s catering services by connecting with current and potential customers. The coordinator provides prompt, courteous knowledge and guidance about food selections to help customers bring their event visions to life. This role works with customers in person and by phone, coordinates order details with sales departments, assists culinary staff with preparation, and supports catering operations, including holiday catering. The position is full-time and hourly, with an estimated pay range of $18 to $22 depending on qualifications and experience. Applicants must be at least 18 years old.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Must be able to work weekends and holidays.
• At least one year of experience with product knowledge.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Good computer skills and basic knowledge of Microsoft Excel, Word, Outlook, and the in-house catering program.
• Good organizational skills.
• Ability to multitask.
• Ability to stand and walk, occasionally sit and reach, and lift up to 60 pounds.

Responsibilities

• Maintain thorough knowledge of the Stew Leonard’s catering menu, including holiday menus.
• Speak with customers in store and by phone, and accurately document order requirements.
• Guide customers on food and quantity selections based on event size and details.
• Return customer phone calls when necessary.
• Circulate order details to ensure each sales department is prepared to execute requirements.
• Ensure menus are up to date and available in store.
• Solicit services with local businesses.
• Ensure pricing is accurate.
• Assist the chef and culinary staff with order preparation.
• Help ensure the success of holiday catering.
• Work in the kitchen during downtime.
• Deliver catering orders when necessary.
• Adhere to health, sanitation, and safety regulations.
• Perform other duties as assigned.
• Greet customers with a friendly smile and positive attitude, ensuring they feel welcome and appreciated.
• Collaborate with team members and offer assistance and support where needed.
• Help improve and maintain store efficiency.
• Represent the store positively and uphold its S.T.E.W. values in interactions with customers and team members.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) plan for full-time team members.
• Family and personal time.
• Life insurance.
• Dayforce Wallet, allowing team members to request earned pay as they earn it at no cost.
• Career opportunity and growth; the posting states that over 80% of managers have been promoted from within.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED