The Ranch Maintenance Manager - Year Round - Full Time

Alterra•Steamboat Springs, CO

4d•$29 - $30•Onsite

About The Position

Responsible for overseeing daily maintenance operations, supervising staff, coordinating work orders and preventative maintenance, and ensuring resort properties are maintained to high standards of quality, safety, and guest satisfaction.

Requirements

Minimum 3 years of direct supervisory experience.
Proficiency with Microsoft Office, including Outlook, Excel, and Word.
Ability to read, write, and communicate effectively with employees, guests, clients, and management.
Strong problem-solving and decision-making skills.
Ability to manage multiple priorities and changing demands.
Ability to work nights, weekends, and holidays as needed.
Communicate clearly in English, both verbal / non-verbal, and written
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
Must be at least 18 years of age

Responsibilities

Direct and supervise the day-to-day operations of the maintenance team.
Oversee supervisors, maintenance leads, and staff performing cleaning, repairs, painting, grounds maintenance, and other maintenance activities.
Hire, train, coach, and evaluate employees; address performance issues and resolve employee concerns.
Assign, prioritize, and monitor work orders to ensure timely and satisfactory completion.
Maintain high-quality standards for buildings, grounds, common areas, rental units, and mechanical plants.
Conduct weekly property inspections and identify maintenance needs or potential issues.
Coordinate and oversee preventative maintenance programs across assigned properties.
Communicate with owners, guests, front desk staff, and owner representatives regarding maintenance concerns and potential issues.
Build and maintain relationships with vendors to ensure quality service during routine and emergency situations.
Manage tools, equipment, materials, and maintenance supply inventories.
Inspect completed work to ensure it meets established quality and service standards.
Plan staffing and estimate labor requirements to complete work orders and ongoing projects.
Establish and adjust work procedures and priorities to meet production schedules while maintaining safety standards.
Monitor and enforce company safety policies and procedures.
Identify opportunities to improve team efficiency, equipment use, and work processes.
Troubleshoot maintenance issues and assist staff in resolving complex problems.
Maintain accurate time, production, work order, and billing records using company systems.
Coordinate activities with other departments and provide maintenance support as needed.
Ensure accurate timesheets and work order documentation are maintained for payroll and billing.
Communicate effectively with supervisors and other departments regarding issues that may affect guest/owner satisfaction or safety.
Work nights, weekends, and holidays as needed to support resort operations.
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass