Ramp Supervisor

Piedmont Airlines•Boston, MA

1d•Onsite

About The Position

Piedmont Airlines is seeking a motivated, reliable Ramp Supervisor for its Ground Handling Department. The position manages departmental operational activities in accordance with established policies and procedures. The Ramp Supervisor conducts briefings, distributes training materials and checklists to mentors, creates schedules, and provides hands-on assistance to the Training Department. The role reports to the General Manager. The successful candidate will have strong organizational and multitasking skills, work independently and with all levels of management and support staff, defuse conflicts among team members, and be familiar with Microsoft Office Suite. The position requires a flexible schedule and work in an airport ramp environment, including all shifts, weekends, nights, holidays, and/or irregular shifts. Employment is contingent upon a valid driver’s license and clear driving record, a 10-year Criminal History Records Check, and a drug screen as required. Proof of high school or GED completion is required, and applicants must be at least 18 years of age. The job posting lists a starting rate of $20.50 per hour and an application deadline of November 16, 2026.

Requirements

Outstanding organizational skills and ability to multitask.
Ability to work independently and set and meet personal deadlines.
Ability to work well with all levels of management and support staff.
Ability to defuse conflicts among team members.
Familiarity with Microsoft Office Suite.
Ability to work a flexible schedule.
Valid driver’s license and clear driving record.
Completion of a 10-year Criminal History Records Check and drug screen as required.
Proof of high school or GED completion.
Minimum age of 18.

Nice To Haves

Previous airline management experience.
Current Piedmont employee with a minimum of six months of service.
Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents.
Extensive knowledge of QIK and Sabre.
Bachelor’s degree in Aviation, Business, or a related field.

Responsibilities

Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions.
Conduct briefings and distribute training materials and checklists to mentors.
Create and coordinate schedules.
Provide hands-on assistance to the Training Department and feedback to direct managers.
Approve employees for release to duty after completion of training programs.
Coach staff and provide career development.
Correct non-compliant behavior and impose disciplinary action as required.
Understand the corporate culture, policies, and goals, and implement them in daily work routines.
Manage employees with varied duties.
Perform administrative duties, including daily, weekly, and monthly reports.
Maximize station operational performance by adjusting to changing operating conditions and proactively solving problems.
Supervise, direct, and monitor personnel, adjusting as necessary to support on-time performance and quality customer service.
Provide support when employee absences affect operations.